Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Claims with USPS

Sold and shipped a breakable item during tremendous USPS delays via Priority.3 weeks later the item finally arrived. Buyer was patient, no complaints about delays during the waiting time.The day of delivery a buyer gets ahold of me. The item arrived ...

Signature Confirmation Restricted Delivery available on eBay labels?

First, I'm really not interested in a debate on whether this is overkill or good policy, I just want to know whether I need to go to my USPS Click-and-Ship account to purchase the label rather than doing it on eBay. The requirement was clearly disclo...

Mobile app shipping wont let me use UPS.

I had to ship a package today, so I tried to use the mobile app. Previous times the app wouldn't let me even see my options for shipping, but today I tried again. One problem, I couldn't chose UPS so I had to go to desktop. Is this normal? Been frust...

Resolved! USPS Parcel Select Ground no longer an option???????

When I list items, 99% of the time I use USPS Parcel Select Ground. I sold an item tonight and went to print the shipping label. I see under Service that "USPS Priority Mail Flat Rate Envelope" has been selected, but over to the right it shows the se...

Resolved! Written free shipping and DHL mail asking for money

I just ordered a free shipping order from India and it was supposed to arrive after 1 month, the tracking said it's after 2 months, it arrived after a month but DHL sent me a mail asking me to go to the post office to receive it and asking to pay mon...

$1400 Order Shows as delivered, but I never saw UPS or signed for the package!

November 4th/Two orders - I purchased 2 identical items for $737 each. 1 item in 2 separate orders due to lack of total funds in 1 single account. The seller states they combined both orders in 1 box for shipping and provided tracking that same day o...

eBay shipping page freezes when I click to ship an item

I logged into ship 14 orders, when I click to ship these items via my notification and or under the selling tab it starts to act like it’s going to that page but never does.. can someone help me? I’ve been using eBay for two years know so I know it’s...

USPS APV postage charge backs.

The post office is FREQUENTLY wrong. I have seen postings on these boards about the USPS back charging additional postage for packages underpaid. If you did indeed make a mistake you really have no complaint. But since the first of August I have had ...

USPS New Postal Pricing

...new postal prices for public consumers will be implemented on Jan 09, 2022 as... *Small Priority Flat Rate Box from $8.45 now to $9.45 (increased)*Medium Priority Flat Rate Box from $15.50 now to $16.10 (increased)*Large Priority Flat Rate Box fro...

change coin conversion

Hi! I have an unused item I want to sell and I live inthe UK. For some reason all my prices are in US dollars and shipping is set to US, and us shipment comapanies. I've changed all my adress, and ebay sais I'm located inthe UK but the setting remain...

Resolved! UPS Tracking Invalid

Hi! I received a UPS tracking number. But after 4 days the item does not show as “in transit” and UPS shows the tracking number as invalid. I am still waiting for a response from the seller. Pre-sale they responded within 1-2h. But not this time, so ...

How to create a USPS scan sheet using eBay single package shipping

On Etsy, when I finish buying labels for the day I can go back and check each package I want to include on the scan sheet and then formulate and print a scan sheet for all of them. Why on eBay do we have to use bulk shipping? I’ve been on eBay since ...

Resolved! Zebra ZP 450 Printer printing half image

I got the driver installed and am trying test since I don’t have anything to ship currently and getting really frustrated because been watching YouTube and trying everything and nothing fixes it. It prints this image I attach and I need the 4x6 full ...

I shipped something via FedEx and it arrived broken, I do not want it back, will Fed Ex refund money

Will fedex refund my money thru eBay? I do not want the damaged item reshipped. How do I get a refund via fedex now?

Voided shipping labels were rejected

I got a new laptop back in October and couldn't figure out why my labels weren't printing. Not tech savvy at all. Finally got it but not until I had 2 label attempts for 2 different items. I immediately asked for a void for each one. It clearly shows...