Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Mailing fees

I am perplexed how some people can sell an item for just a couple of bucks and include free shipping. Most of my items are small and can go USPS First Class for about $4 and change. I've seen items sell on eBay for under $4 w/free shipping. Is there ...

Close account

Why is that USPS shows items delivered but haven’t arrived and ebay takes the side

Overpaid for shipping?

I recently ordered VHS tapes from another country and received the package today and realized I overpaid about $24 in shipping. The seller packed them extremely well, is it worth it to try and get a refund for the amount? It seems like a lot to overp...

Resolved! Does UPS charge return shipping if a buyer refuses the shipment?

Does UPS charge return shipping if a buyer refuses the shipment? Customer wants to cancel the order but UPS already has the shipment. Should I instruct the buyer to refuse the shipment?Or should I recall the shipment from UPS?Or should I just send a ...

User avatar by Guide
  • 5268 Views
  • 7 replies
  • 1 helpful

Resolved! Global Shipping and On Hold funds Question

I have funds being help because of not selling for a long time. I sold 3 items, 1 using the GSP. The funds for the domestic items were released because the tracking shows delivery. The item shipped to the Kentucky site shows "Thank you for shipping y...

Stolen package contents - Shipping not refunded by USPS

At Christmas time I shipped an order via USPS Priority Mail. The contents were stolen en route and an empty box was delivered to the customer with a sticker from the USPS on the outside saying 'contents missing'. I submitted a claim but was only refu...

User avatar by Adventurer
  • 654 Views
  • 18 replies
  • 0 helpful

USPS Class action Lawsuit

Every claim i file, they send a letter saying, bring packaging and content to Post Office. We do that, they send another letter rejecting the claim, then you need to send another letter, to protest. And they still do not pay.eBay give $100 insurance ...

USPS Parcel Select

Has anyone used Parcel Select recently? In the past Parcel Select was a complete disaster I had shipments take 3 weeks not even to the furthest zones. Once USPS introduced dimensional weight I basically dropped USPS Parcel and found FedEx UPS cheaper...

Resolved! GSP from USA to Switzerland went to Reynosa

I live in Switzerland and I bought a computer mice and it shipped from Erlanger two days ago. Now it says custom cleared, but there isn't any places. It just says City, State 0000. So I tracked the package with Pitney Bones and looked at the map. It ...

Shipping Fresh Levaes

Many Shipping Company do not like to distribute the Fresh leaves of trees. If so, can you tell me the appropriate method of Shipping? I am Sri lanka

User avatar by Pathfinder
  • 132 Views
  • 4 replies
  • 0 helpful

Combined Shipping

I sold two items to same buyer today. She immediately paid both item cost and shipping but sent me an email after the fact not to ship as she is also bidding on another on Monday which could easily be combined. However, she has already paid shipping....

User avatar by Adventurer
  • 181 Views
  • 3 replies
  • 0 helpful

Resolved! Listing will require multiple boxes to be shipped, how to?

I want to put some items up for auction together in a lot that will require multiple boxes to be shipped. How do I put that into my listing, is there a way to indicate multiple boxes on one listing? I hope that my question makes sense. Thanks in adva...

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