eBay

Buyer refuses to pay custom duties, wants a refund. How do I contact eBay?

Hello - I have a buyer in France that states openly that he refused to pay the duties when the package arrived. Also tracking shows they tried to deliver it on October 18th with the message "attempted delivery" which corresponds to what he stated. Th...

I have made a sale and want to ship USPS with Ebay

Shipping address

Hi  I have a problem when I want to add my shipping address.  

Buyer paid, but wrong shipping service locked in and I can't print correct label

Frustrating one. I sold an item and after packing it found it to be heavier than the listing weight and larger than dimensions stated. To fix this I put in the correct data into the customer's invoice and substituted UPS for the default USPS because ...

Discounted UPS shipping costs not displaying in listing

I am trying to list some larger items for shipping. A large coffee pot that display a cost of $59 to ship to California, I updated my ebay shipping settings (Carrier-specific discounts )for buyers to allow for both discounted UPS and Fedex pricing.Ca...

I think I've been scammed, but I can't contact eBay

I think I have been scammed. I try to contact EBAY, but there's no way to contact EBAY customer service. What should I do?

Can't print postage label for ebay Standard Envelope for Trading Cards

I've sold about a dozen trading cards this month with no problems printing out the standard envelope label. Today, I sold a card, but it won't let me use it as a option. I ended up putting two regular postage stamps on the envelope and mailing it tha...

Conflicting information between USPS and eBay on Delivery

Is it any wonder that buyers ( and sellers too) are confused about when they might get an item? Below is tracking information just plucked from eBay and USPS. eBay (the top one) says delivery between 18-22 is what is shown to buyer. USPS says the 18t...

I'm wasting half sheet labels

Are there settings to get rid of the second portion of details when printing a half sheet label on ebay? I'm literally wasting the second sheet when I print on ebay because it prints those details on the other half of the sheet. Al

HELP....Cancel shipping

My buyer is local and wants to pick up his book. I agreed to return the postage he paid and have him come by and pick it up. How do I let eBay know the book was delivered if I don't print the label? Thanks, Louann

unable to use pending payouts for shipping label?

My buyer paid shipping. I have no pending returns that would cause a hold on funds. I'm not able to click on the button to use pending payouts for a shipping label. This was possible yesterday, but suddenly changed. Its forcing me to use my paypal. A...

USPS is killing me !

It's been 2 months already, USPS service around my area (Los Angeles) simply quit scanning.one 5th of my orders shipped out has no trace until they were delivered, nothing in between.I've been bombarded by buyers all day long.Some honest buyers email...

USPS

Anyone else getting tired of being responsible for USPS's failure to deliver and or their damaging of goods?Up until about 18 months ago never had an issue with USPS paying a claim for damaged items.Now, every single claim is being denied. And with e...

package sent to dead mail

my package was sent to to dead mail