Shipping

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Seller Protections are in place for sellers impacted by severe weather

As much of the country experiences extreme winter weather, with many areas impacted by snow and ice, we are closely monitoring conditions nationwide and assessing any potential impacts on shipping and delivery. Our primary concern is that you and you...

HELP!!!~!

Do we still get shipping discounts on shipping supplies? If so, what is the code? We get 50.00 free supplies quarterly, right?

Shipping

Help!This is the first time in "forever" since I've listed & sold books here on Ebay, and now that I have 2 sales from the same buyer, I cannot figure out how to get them shipped combined but using my own Endicia mailing program! There is SO much to ...

"USPS experiencing issues ... " message and Label flow Print function issues

jasmen@ebay, tyler@ebay , velvet@ebay Good morning Jasmen, Tyler and Velvet! This morning I went to print USPS labels via eBay and received the banner warning that they are experiencing issues and "if affected" to try later (2nd pic below). So I wait...

Resolved! Question about eBay's 12x12x12 boxes that they sell from the eBay shipping supplies store

The interior dimensions are listed as 12 x 12 x 12, but I'm wondering if the outside dimensions when a package is all taped up would be less than 12.5 x 12.5 x 12.5 in order to keep it at the important 1 cubic foot threshold or not. Does anyone have ...

Shipping tax

Did you know that eBay is also charging you sellers a shipping tax on top of the fees you pay on shipping already? Since they don't give you a breakdown with eBay's "managed payments" , you wouldn't know it unless you did the math.

sellers who dont list their carrier

Due to being disabled I only buy items from a seller who lists the USPS as a carrier. If a seller does not list a carrier and I'm interested in purchasing the item, I have to send them an email and ask who ships their goods. Most time I don't get a r...

Please be aware that USPS is experiencing issues at the moment. We apologise for any inconvenience

Please be aware that USPS is experiencing issues at the moment. We apologise for any inconvenience and if affected, ask that you try again later. My customers are waiting for their cards. Please reply to this thread when these issues with the USPS ar...

Resolved! Lost package refund.

Customer said they did not receive package to P.O. Box tracking reads out for delivery over a week ago. Am I responsible for refunding customer and filing insurance claim with USPS?

Best shipping rates / methods

I have been selling on ebay for 20+ years but I occasionally feel like I'm missing something when it comes to finding the best/cheapest shipping methods. I often see experienced sellers with items that have S&H amounts I can't possibly match. For exa...

Can package be delivered after a month or even longer?

Hi everyone, Recently having a strange experience. Ordered a device and package was quickly shipped from CA by USPS priority mail. And it appeared to arrive on my local facility next day.However it's been stopped updating for 30 days by the time I wr...

UPS not getting signature to Global Shipping Program address

When checking the tracking status online, UPS is not receiving a signature on my packages sent to the Global Shipping Program center in Kentucky. In both cases the UPS proof of delivery shows a signature was purchased, but fails to show who received ...

eBay Standard Envelopes; Coins

If the category of "Coins & Paper Money" is eligible for shipping via eBay Standard Envelope... why isn't the category of "Collectibles>Disneyana>Contemporary>Coins" then eligible for the same? I'm trying to understand the reasoning in blocking the l...

eBay standard envelope

I have several of my handmade crochet items up on eBay and was wondering if it's okay to use the eBay standard envelope for shipping them. Usually they are about 1 ounce in weight. I just sold one today, and it cost $3.86 to mail to mail something th...

As a seller what do you do when the USPS loses your package? Refunds?

I shipped an item over 2 weeks ago and have submitted the missing package claim. I shipped using priority mail. It was a pair of very expensive sneakers, what do I do? Do I refund the buyer? I will be out $260, will USPS or ebay give me a refund?? Th...

Resolved! Shipping details: Payment, Shipping, and Return policy

Went to go make a listing and no matter what I can not figure out how to get out of this menu. It is showing it on the mobile app as well. If we have to select these "Payment, Shipping, and Return policy" each time this will slow everything down for ...