Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Forum Posts

Did anyone's discount on shipping just drastically drop?

I went to ship something this morning and our usual 20+% discount on Priority and FedEx went to 4%! I called eBay, but got a less than confident answer from their overseas support staff that this happened to everyone. I don't think so or I would have...

User avatar by Adventurer
  • 160 Views
  • 3 replies
  • 0 helpful

How do I request a refund for a shipping fee?

Hello,This was my first time shipping internationally and I accidently selected a USPS shipping box that was much to small. As a result I will need to pay for shipping out of pocket as the old tracking # cannot be transferred to the new box. Please, ...

Can't combine shipping for multiple items on shipment page

You used to be able to select multiple items bought by a buyer on the shipping page, for combined shipment.Now, I can select the two items on the shipping page, but there is NO OPTION for combining the two items.Why not? I could print out the packing...

UPS Declared Value Glitch on eBay Shipping Label

Hey,Why do I keep getting this error message when I try insuring a package over $999? I sold an item for $2050 and if use the ebay shipping label system and select UPS declared value for insurance, it says: "The maximum coverage amount for UPS Declar...

UPS Glitch 2.PNG

shipping

I'm getting wildly different ship charges on the same item to same address initial price on opening advert page was $50.43On the (ask seller) page under thumbnail shipping $247.20Back to advert page and now it's $93 and change,all standard shipping f...

User avatar by Enthusiast
  • 169 Views
  • 3 replies
  • 3 helpful

Freight forwarding nightmare

In mid August, I sold a custom-made jacket for $100 plus $20 shipping. The buyer was in China and using a freight forwarder located in Portland. I wasn't too worried at the time, since I've bought many things from China using freight forwarders mysel...

Shipment Addresses

Recently an outrageous seller demanded that I provide a residential address for shipment of an item I won rather than my PO box address. What Ebay policy permits sellers to demand a residential address as opposed to just any street address? What make...

Resolved! High shipping fees

During the bidding process I messaged the seller asked if they would be willing to lower the shipping cost. They wanted $80.00 to ship a mah jongg set! Seller never replied. I won the item and asked again if they could do better. I have bought and so...

Resolved! end listing or ship early

I leave on a trip morning of 9/30. I've canceled all my listings, except for 1 which has a small bid. May I contact that person and allow her to pay early so I can print an address label and mail it before I leave on Thursday, or should I end listing...

User avatar by Rising Star
  • 150 Views
  • 3 replies
  • 0 helpful

Tracking Shows Insufficient Address

I have an eBay shipment that was supposed to be delivered yesterday, and the tracking showed "Out for Delivery," but it didn't get delivered. When I checked this morning, the tracking showed "Insufficient Address." I messaged the buyer the address I ...

User avatar by Adventurer
  • 5640 Views
  • 7 replies
  • 1 helpful

eBay Sales Receipts

How do I print an eBay sales receipt so I can include it with the item when I ship it?

User avatar by Explorer
  • 141 Views
  • 0 replies
  • 0 helpful
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