Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Forum Posts

lost packages routing through NJ

just spoke to the PO about lost packages going through Teterboro NJ, the roof caved in during hurricane Ida and all packages are MIA, having to refund over and over again to customers who want their items NOW! good luck to us all

mutliple items to ship

A buyer purchased multiples of the same item. They are to large to combine. How do I print multiple labels for the same buyer of the same item?

User avatar by Adventurer
  • 141 Views
  • 2 replies
  • 0 helpful

shipping

i'm a new seller - does ebay do the shipping when i sell listed products I'm not sure of what I have to do as a seller yet

User avatar by Explorer
  • 197 Views
  • 4 replies
  • 0 helpful

Return to Sender after Delivered

Has anyone encountered this situation, the goods were delivered 2 days and then return back to the senderis there a possibility that USPS updates the wrong state?Thank you

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User avatar by Adventurer
  • 123 Views
  • 0 replies
  • 0 helpful

Ebay calculated shipping wrong

I just had an order for 5 of the same item. eBay calculated the shipping wrong. They charged the customer 11.75, but the shipping was 18.76? I have never had this happen before.

User avatar by Rising Star
  • 264 Views
  • 2 replies
  • 0 helpful

Return shipping labels from Canada Seller to USA Buyer

I live in Canada, sell on eBay.com..I cannot make a return label via eBay, to a US buyer who wants to return item...nor eBay, Canada post, nor USPS will issue one..seller does not answer emails to make other arrangements..was told by eBay helper..you...

User avatar by Adventurer
  • 638 Views
  • 3 replies
  • 0 helpful

First class package weight changes?

I was told by my local post office that the weight limit for first class packages is now 13 oz instead of 15.9 as it was before. Some research online shows this apparently is the case. Although I didn't see any information regarding this change on eB...

Resolved! USPS PRICE INCREASES STARTING OCT 3 2021

Has anyone heard how much postage going up next week????I saw this 9/29Single-piece first-class mail (smaller, lightweight mail) traveling in the same region will still have a two-day delivery time, Frum said. First-class packages, however, will be i...

Using pending payments to pay for shipping labels isn't working for bulk payments

For the last few days, when I purchase shipping labels, instead of getting the option to choose between PayPal and pending payouts for payment, the message I get is "Automatic PayPal payments for USPS services have been set up". This message only app...

How does a seller know total shipp ing costs?

I as the seller want to charge a buyer the actual cost of shipping. Ebay offers cost plus $x shipping For the item. What happens if the shipping turns out to be much higher because the item needs to be shipped to Hawaii or Europe How do I know what t...

uploading tracking on hand delivered items impossible

somehow ebay believes it is better to ship an item with a carrier than to deliver yourself (or currier) when it is going a few miles. been in contact with them more times than I can count and have gotten nowhere. This then reflects in your tracking u...