Shipping

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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

Shipping error

I received a package by mistake. I did not order it and would like to get it the right person.Can you help?

USPS shoebox for non shoes item

Hi! I wonder if I can use usps shoebox to ship the non-footwear items? for example sports equipment or massage tools? or it has to be for footwears only?thanks

shipping without using label from eBay

Can I ship my items without using label from eBay ?How do you think about that can affect to my eBay selling account ?

Resolved! What do I do now?

A buyer messaged me and said that they hadn't received an item yet, and it has been a month. When I tracked the package, it seemed to have reached the post office of the destination on Oct. 1...but it hasn't been delivered. I told the buyer that I'd ...

Media mail for reel to reel tapes

Hello! I want to sell reel to reel tapes and ship via Media Mail. I think that's appropriate, these are pre-recorded albums on reel to reel. I don't seem to have the option to choose media mail, however. The category is "music - other format:". I app...

Issue with printing label on app

Has anybody else been having issues printing labels from the app and having to go back-and-forth from Mobile to the computer just to print labels ?

Resolved! Shipping rate that appears when trying to print labels is the wrong one

Two buyers last night selected and paid for the Parcel Select Ground rate for their large boxes to be shipped. When I tried to print the shipping labels, they defaulted to Priority Mail Flat Rate ENVELOPE. There was no way to select the proper rate f...

USPS Parcel Select not available?

T htook a few years off from eBay because my husband was ill. Now, when I come back, everyting has changed! I can deal with most of the changes--although I don't like a lot of them. Howwcwe, I find it nearly impossible to find all of the options for ...

US{S Choices for Shipping

I took a few years off from eBay because my husband was ill. Now, when I come back, everyting has changed! I can deal with most of the changes--although I don't like a lot of them. Howwcwe, I find it nearly impossible to find all of the options for U...

Forgot to mail instructions to buyer

I forgot to ship lego instructions to a buyer so I’m planning on shipping them. But how would I proceed with getting the new label and ensuring that it has been marked as “shipped” on eBay? Thanks

changing shipping label size for thermal printer

Am I crazy and just not seeing the option anywhere when printing shipping labels?

Error generating scan form

I am so completely frustrated with eBays bulk shipping problems. I have 78 packages to take to the post office tomorrow and all I can get is "error generating scan form". I have not only tried multiple browsers, but have also tried a different comput...

How U sellers survive this USPS disaster ?

We are in Los Angeles area.Since 9/23/2021 , we have 45% packages have no tracking info whatsoever.And some packages took 1 month to get there, from CA to PA ...How U guys survice this USPS disaster?

Shipping/Label Issues

The past couple of months of selling, I offer two shipping methods to buyers (parcel or priority). When I go to print the label after the buyer has paid, it is showing a label for a method I never approved such as, priority flat rate envelope. Buyers...

New seller here. Having an issue with combing shipping

Hi Folks,I haven't sold on ebay in about 10 years. I get the bright idea to throw a few things up. One bidder wins two of my auctions. She requests combined shipping. I went to the help section, changed my account to combine shipping, put them in one...