Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Only Fed Ex showing available

When printing out my labels, one of my buyers paid for a first class USPS label like 99.9% of them. I went to print it and ONLY Fed Ex and UPS is showing as an option. I clicked on USPS and custom size as I always do and it will NOT show first class ...

High Shipping

Do you know if shipping costs went up today?

Undeliverable due to vacancy...

New to selling and I got a item back saying address vacant unable to forward. Tried to find what to do on ebay with no luck. What are my responsibilities for a returned item for issues of this nature? If the issue was due to an error on their end, do...

Cost of Shipping using USPS

I see a lot of comments regarding a drop in sales but am I the only one who believes it is because of the cost to ship items even using first class mail. I do not understand why ebay cannot negotiate better prices for their sellers. Another platform ...

Resolved! Customer Support has placed my case on hold. Why?

I recently returned some item I purchased, the items were not authentic so I had to return them. With this pandemic + the holidays, most USPS shipping services have been delayed. My return showed tracking information but at some point the information...

Resolved! Trainers going missing and problems after authentication

Anybody else having trouble with EBay authentication service when buying I brought 4 pairs of Nikes mainly Jordan’s 1st pair - went though authentication and arrived with me in good time no issues 2nd pair - got returned to authenticate due to missin...

Help

I have sold plenty of ipads the last year so my selling routine is not out of the norm. Ebay still decides to hold my money hostage even after 6 days of the item being delivered and positive feedback left saying my item is perfect. This is absurd. Eb...

Shipping increase

Due to inflation and other problems. I have to increase my shipping cost. Is there a system where I can change shipping cost in bulk, or do I have to enter it on an individual basis?

Resolved! Is this legit shipper

Any scams associated with this shipper/forwarding companyJet Carrier 7859419 Shea WaySte 308Newark DE 19713-3452

Sendle

Sendle has been the default postage method for local eBay sellers for some time now.Sellers should be aware that Sendle are not couriers, they are courier brokers who farm out a vast proportion of their parcels to Aramex (formerly known as Fastway). ...

Sub-Par Tracking with FEDEX is Routine- Beware

I post this hoping that someone who actually works for eBay might take note and pass it to someone higher up, because this makes a difference-. I do this very part time so I might not notice things that others have already noticed. BUT, in my gearing...

ETA 60 days by GSP

Greetings,I need help to understand why it's taking too long to ship one item by Global Shipping Program? I wanted this item to be a Christmas gift and the ETA showing 30 Jan ??? paying USD 260 should make things easier for eBay to deliver, right? I'...

Resolved! Help with eBay Shipping Protection Plan Claim

Just received my first "item not received" claim for an order shipped with eBay Standard Envelope for Trading Cards under $20. The tracking was last updated "out for delivery" on March 26th. Looking for help with how this process will work. It looks ...

Resolved! Refunding shipping - Local pickup

I am a seller on ebay. I sold an item and didn't list local pickup as an option. The buyer paid bid plus tax plus shipping through ebay. I printed a UPS label. Then the buyer contacted me and asked if he could pick up in person. I said OK, and he did...