Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Buyer forgot to update her address, package was delivered/returned.

I sold an item and shipped it to the buyer. Unfortunately she had an old address in her PayPal account. The package was delivered but then returned to me. The buyer would still like the item and will pay for shipping again. I don't know how to proces...

Resolved! Shipping options

I stumbled across a site that is coolparcel.com. I was wondering if anyone out there has heard of them or even used them.

Why is ebay's new Standard Envelope restricted to just a few categories?

As long as the size and thickness requirements are met, why should the content matter?

Resolved! No media mail option for DVDs?

I chose: "Movies & TV > DVDs & Blu-ray Discs" to sell a DVD collection, but no media mail option under the "Services" tab...What gives?

Incorrect Shipping Listed On App

I see back in 2016 there was issues with shipping misrepresented on App. Well welcome to 2022, I just had two sales come through as free shipping, which was incorrect. Invoiced seller and the shipping came through as correct on invoice. Upset buyer c...

Most requested Shipping option UPS or Fedex

Hi fellow Ebay Sellers, I would like to get your advice on which shipping option is the best/most requested from buyers, UPS or Fedex? I am considering to add one or both options to my listings but I wasn't sure which one is more dependable on gettin...

shipping

Why did they add the Russian Federation as a ship to location on all my post ? I ship to the US only.

Shipment indicated Delivered to Buyers address but buyer claims not received

I shipped package to buyer via USPS and tracking indicates delivered in buyer mailbox....however buyer reports not received. This is the second time this has happened to me. The first time I just refunded the money but this is now getting expensive t...

Ebay as an intermediary

I was shopping online for a vehicle for my son and found something that was about 1/2 hour away from us. I contacted the seller according to her specifications to an email since she didn't provide a phone number etc. I finally heard back from her and...

Resolved! Delivery stated in Australia.

Hi,recently i purchased something from a seller from usa. I am located in Australia and i written the Australia delivery address. However, the package shown delivered somewhere in CA, usa. Is that normal ? Will I get another tracking number or someth...

Resolved! How do sellers afford tracking for free?

I see tracking for orders totaling as little as $2.00. When i went to the post office and asked about tracking on single envelopes they said it was $4.00. How are these sellers paying for this and making any money on the sale on small orders? Is it s...

Resolved! shipping

I'm shipping a post card in a 6 in x 9 in bubble mailer that weighs 2 oz. Why is ebay charging me 3.42 for first class shipping. Guess I'll go to the P.O. and ship that way having them calculate shipping.

Resolved! Prepaid postage void out scam - eBay sends seller dings, buyer doorbell rings

So buyers and sellers, here's a new one for you most have probably never heard of. This is another fine example of the incompetence here at eBay, the failures of the eBay "system" and user tools, and the potentially useless assurances of eBay custome...

USPS is auto-correcting freight forwarder's address without my permission

The buyer uses a freight forwarder at Springfield Gardens NY 11413 and this address is shown both on Ebay and Paypal. Reading through various posts, it appears this address is OK to ship to. However, when I purchased and printed the postage label thi...

Resolved! How to your access the ADVANCED SHIPPING FLOW

Been searching and searching...From the print shipping page FAQ it saysHow can I change printer size? The shipping label set up for a standard letter/A4 printer. If you want to use a different size on the print out, please use the advanced shipping f...