Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

SHIPPING

I cannot not select envelope or types of containers for shipping like I could on the old EBAY. Can someone direct me to where I can find this option? I'm trying to list a sleveless v neck sweater via USPS and the option says it will cost between 9.00...

Send Invoice on a Sold Item

We had an item for sale that was listed as local pickup only, as it was a heavy and oddly shaped. Right away a customer put in a bid and advised he would pay for shipping. You cannot edit a listing once you have a bid. So now the customer won the auc...

Shipping

Why when I post a item on ebay do I bother to weight and measure the item and then pick the shipping service for the buyer to be able to change the shipping service. I recently posted a item and measured and weight it and then when my item sold the p...

Shipping

Hello I'm new to eBay and have ran into a problem a lot. The problem I'm having us I go to all the trouble of weighing a item and measuring for the right box size. I enter the info into the spot for shipping when I'm posting a new item. Then when I g...

Resolved! How is combined shipping calculated on Buy one Get one Free Promotion

I'd like to set up a buy one get one free promotion. All items are set up with calculated shipping and combined shipping discounts. Does ebay add the shipping cost for the free item at checkout? Another words, If someone orders 2 items in the bogo pr...

Buyer forgot to update her address, package was delivered/returned.

I sold an item and shipped it to the buyer. Unfortunately she had an old address in her PayPal account. The package was delivered but then returned to me. The buyer would still like the item and will pay for shipping again. I don't know how to proces...

Resolved! Shipping options

I stumbled across a site that is coolparcel.com. I was wondering if anyone out there has heard of them or even used them.

Why is ebay's new Standard Envelope restricted to just a few categories?

As long as the size and thickness requirements are met, why should the content matter?

Resolved! No media mail option for DVDs?

I chose: "Movies & TV > DVDs & Blu-ray Discs" to sell a DVD collection, but no media mail option under the "Services" tab...What gives?

Incorrect Shipping Listed On App

I see back in 2016 there was issues with shipping misrepresented on App. Well welcome to 2022, I just had two sales come through as free shipping, which was incorrect. Invoiced seller and the shipping came through as correct on invoice. Upset buyer c...

Most requested Shipping option UPS or Fedex

Hi fellow Ebay Sellers, I would like to get your advice on which shipping option is the best/most requested from buyers, UPS or Fedex? I am considering to add one or both options to my listings but I wasn't sure which one is more dependable on gettin...

shipping

Why did they add the Russian Federation as a ship to location on all my post ? I ship to the US only.

Shipment indicated Delivered to Buyers address but buyer claims not received

I shipped package to buyer via USPS and tracking indicates delivered in buyer mailbox....however buyer reports not received. This is the second time this has happened to me. The first time I just refunded the money but this is now getting expensive t...

Ebay as an intermediary

I was shopping online for a vehicle for my son and found something that was about 1/2 hour away from us. I contacted the seller according to her specifications to an email since she didn't provide a phone number etc. I finally heard back from her and...

Resolved! Delivery stated in Australia.

Hi,recently i purchased something from a seller from usa. I am located in Australia and i written the Australia delivery address. However, the package shown delivered somewhere in CA, usa. Is that normal ? Will I get another tracking number or someth...