Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Tracked shipping requirement

I sell a lot of $5-10 items that ship in a First Class envelope for 60 cents. Real tracking starts at $4, considering that a different envelope is required. I don't need tracking on this stuff, even at the newly announced cheapo rate. Factoring in th...

Printing A Label not allowing me to choose Dec 24th - EBAY FIX THIS

My PO is open, Dec 24th is NOT a Holiday & my carrier does pick up on 12-24. Why on earth is Ebay not allowing me to print a label for tomorrow. This is a rhetorical question, as it's an obvious glitch. But hoping someone will see from Ebay & FIX THI...

Resolved! buyer doing a return : USPS Delivery Attempted - No Access to Delivery Location

I used the shipping label sent by the seller.The tracking this morning Monday 12/20 at 9:51 am shows "USPS Delivery Attempted - No Access to Delivery Location".The postal service will try again tomorrow.If the mailperson keeps going there at the same...

Error: Shipping cost cannot be calculated since the item location is different from the site.

So I'm getting this issue and I dont understand what this means? Please help

Item damaged by the German custom officals

Hi all! I have a quicky question about an item destined to Australia via DHL Express, got slit open and destroyed by German customs authorities during a security check. I received a message from my buyer in Australia with 2 photos attached clearly sh...

ebay shipping costs for USPS Priority so HIGH, Cheaper rate at the post office

I sold an item weighing less than stated in the listing. The ebay shipping label costs $31.25 for 3.0 lbs. Ebay says they saved me $13.00. Don't think so! Using the current USPS shipping calculator for the SAME weight and SIZE is $12.50. What is goin...

Is it possible to pre-fill correct info into customs forms for an item? Tired of filling out customs

I sell a couple bumper stickers and magnets. Every single time someone buys one internationally, I have to go in, delete the item title from the form (it's not descriptive for customs), fill in "Bumper Magnet" or "Bumper Sticker", then key in the HS ...

Resolved! Difference between cost of shipping on the eBay shipping calculator and on actual items

When I use the eBay shipping calculator here: https://www.ebay.com/shp/CalculatorI enter these dimensions: Large Envelope, 12 in. x 9 in. x 1 in., 0 lbs. 1 oz.And it says the cost is $1.16 for USPS First Class. However, when I sell an item and go to ...

Seller using false tracking number

A seller is using a false tracking number from launchterminal. The tracking number doesn't show up on USPS, UPS, FedX, or DHL.. Beware of Launch Terminal being used for false tracking numbers.

FedEx

I finally was hit with a FedEx ground charge. The sale was over a week ago and today WHAM! Original shipping : $25. New up charges for 2 shipments about $50 each! Luckily I had room. No real reason why it happened. I guess they no longer want my busi...

My parcels gets deliverd to a city and not to my home address as promised in Ebay emails?

Lately Ebay delivers all my parcels to a shipping subcontractor who won't deliver to my address. They deliver to a city not close to my home address. This although that I have a local post office within walking distance.It's only Ebay that has this b...

Lost shipping label

Shipping label printed but lost. Over 24 hours, I am trying to replace the label and ship. How can I do it?

I'm going out of town, but my package may come early. What happens?

I just purchased something on eBay and I was hoping it would arrive after Christmas because I'm going out of town, but seeing its tracking history, it's possible it may arrive early and I won't have anyone to pick it up for me. I delivered it to my w...

What do you do when a buyer buys from you then asks if you will ship it faster

than your stated handling time. This happened to me. I just got back from the post office. Dropped all packages off. Had my handling time set to 5 days so I could take a break. Somebody buys something from me then asks if I will ship it fast. They sh...

Got double Charged for Shipping label! Help Please.

Today I printed a label and for some reason it charged me twice. Maybe somehow I goofed but not sure how. This is the first time for this to happen to me.Question is how do I make a claim or request for the first charged shipping to be credited to my...