Seller News: May 2025
Catch up on the latest updates focusing on trust and optimization.
Catch up on the latest updates focusing on trust and optimization.
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im waiting for my money almost for and year and no sign of it, i have wrote more then 30 emails for ebay and always same response for different operators, send 20 emails for seller and nothing only says we have refund you by ebay, conclusion i lost 1...
I had an order of 21 monitors from a now closed listing (Item Number 175015427612) last week. According to my shipping policy, which is standard on all of my monitor listings (and was present on that listing as well), there is no option for combined ...
Hi, I recently sold a bicycle on auction. While it was still in progress, I packed the bicycle and added to the listing the accurate dimensions, weight and my "from" zip code. Once the auction completed, a shipping cost for UPS Ground was generated b...
How long are postage mailing labels good for? If I print a USPS postage label today must I mail the package today?
Hello - I have a buyer in France that states openly that he refused to pay the duties when the package arrived. Also tracking shows they tried to deliver it on October 18th with the message "attempted delivery" which corresponds to what he stated. Th...
I just noticed this morning that one of my 15oz First Class items calculated the shipping at the Priority Mail rate. I poked around with a similar unsold item and various weight/ZIP scenarios. It appears that we no longer can ship at First Class rate...
Hi I have a problem when I want to add my shipping address.
Frustrating one. I sold an item and after packing it found it to be heavier than the listing weight and larger than dimensions stated. To fix this I put in the correct data into the customer's invoice and substituted UPS for the default USPS because ...
I am trying to list some larger items for shipping. A large coffee pot that display a cost of $59 to ship to California, I updated my ebay shipping settings (Carrier-specific discounts )for buyers to allow for both discounted UPS and Fedex pricing.Ca...
I think I have been scammed. I try to contact EBAY, but there's no way to contact EBAY customer service. What should I do?
I've sold about a dozen trading cards this month with no problems printing out the standard envelope label. Today, I sold a card, but it won't let me use it as a option. I ended up putting two regular postage stamps on the envelope and mailing it tha...
Is it any wonder that buyers ( and sellers too) are confused about when they might get an item? Below is tracking information just plucked from eBay and USPS. eBay (the top one) says delivery between 18-22 is what is shown to buyer. USPS says the 18t...
Are there settings to get rid of the second portion of details when printing a half sheet label on ebay? I'm literally wasting the second sheet when I print on ebay because it prints those details on the other half of the sheet. Al
My buyer is local and wants to pick up his book. I agreed to return the postage he paid and have him come by and pick it up. How do I let eBay know the book was delivered if I don't print the label? Thanks, Louann
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