Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Essential Information Missing from eBay Standard Envelope Instructions

As I tried to utilize the eBay Standard Envelope pricing... I attempted to post several Collectibles / Disneyana ... Postcards... I found that Disneyana has no "Postcards" category... and though it successfully allowed me to select the Standard Envel...

Ebay generated International label not printing today: "Insufficient data for an image" ??

When you open a PDF file in Acrobat or Acrobat Reader, the following error message is displayed: “Insufficient data for an image.” This is for printing an Ebay generated International label sent to KY only. All other USPS shipping labels USA and Inte...

Resolved! Postage just keeps increasing

I just sold an order and asked for $7.95 flat rate postage, customer pays. Looks like the customer paid $10.65. When I go to buy the label, ebays total for the label is $12.44. In fact, it's going in a flat rate padded envelope for $8.75. Seems rathe...

Seeking Advice on How to Handle a USPS "Delayed" Parcel

Sold & shipped https://www.ebay.com/itm/334210229129 on 11/24/21. Tracking is 9449008205498394866352. It departed 11/26 & has not been seen since. An extensive investigation resulted in USPS stating it is in transit & not lost. Buyer has yet to conta...

Seller includes an additional shipping cost in the description of the item

Hi!I'm new to ebay and bid in some auctions of the same seller. The prices were reasonable and the shipping costs as well. Checking the description I see that they charge an extra 6£ (that doubles the shipping costs) to some countries: Spain, Russia,...

Exhorbitant overseas shipping

I order from the USA occasionally and am confounded by the huge variation in shipping fee for the exact same item. Cheapest is about $10 but can be as much as $30. Sellers claim:a) they have no control over shipping;b) they offer the cheapest option ...

Resolved! Global Shipping Exclusion

A buyer in Thailand has attempted to buy 3 art cards from me but gets this message, “Unfortunately, this seller will not ship this item to CM, Thailand. Here is what you can do: Update your shipping address and try again. You can find similar items f...

shipping

Can someone educate me on why eBay takes a percentage on all shipping costs although I do my own shipping without buying eBay shipping labels ? Seems like a ripoff but maybe I'm missing something here .

Resolved! New seller in USA. Buyer in China. 2k item.

A buyer in China purchased an item from me for $2,000. I signed up for global shipping, but he is saying I have to lift restrictions to ship to him in Beijing. What do I do? New on here.

on setting up a sale, Ebay uses my old address even though I have updated all addresses

Changing selling preference from USA to England & increasing shipping fee

A man from England messaged me to see if I could send my item to him. I have lower 48 states listed as destinations for the auction and a shipping fee of $15.00. Can I change the shipping fee and let him buy my item so I can send it to him in England...

Printing a return shipping label

I don't know if I should have chosen returns or printing a shipping label for this conversation and/or question. I recently purchased a pair of jeans the seller does not accept returns but in this case she's going to honor my return. EBay has given m...

Insurance past $100 for eBay International Standard Delivery?

EBay defaults to international standard delivery which has been working just fine for me. And it automatically says it insures up to $100. But if the item is worth more there does not seem to be an option for Ship Cover or USPS Insurance. And I missi...

Buyer opens item not delivered case on an item sent USPS Registered Mail

I recently sold a high-dollar item on eBay - for which I always use the USPS registered option with full insurance since USPS claims to provide step-by-step sign-offs, requiring a signature on delivery, and receipts to monitor movement throughout the...