Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

What do I do??

So I sent the item to the buyer on Nov 28. The buyer never got/signed for the item or picked it up. USPS said they were mailing it back to me on Dec 22. I have not heard from USPS or got a new tracking number and they haven’t responded to the find my...

Used to be able to ship cheaper with USPS Priority, now Parcel is cheaper any ideas?

Hi all, for the last few years whenever someone chose Parcel Select as their shipping method for their purchase, my discount for Priority shipping made it cheaper to ship Priority, so I did that. Now all my packages are cheaper to ship Parcel Select ...

Return Shipping Questions

I'm the buyer and have started the return process. I am responsible for return shipping. eBay is asking me to print a return label (USPS), then the postage will be deducted from my refund. I'm nervous about this whole process. Its an expensive & larg...

incorrect eBay international standard delivery shipping cost

Is anyone else having issues with the shipping cost for eBay International Standard Delivery? My (European & Australian) buyers are paying $11.90 for the cost of the shipping label which is should be $13 for an 8oz or less weight. This has been going...

Shipping to authentication place

Anyone had this problem. Ebay give you a location for authentication, and the carrier is having a hard time locating to deliver the item.

GSP

Hey All! Hope everyone is staying warm enough!! If I have a package going overseas and its a few ounces over, bumping my priority box to KY to 3 pounds instead of two, its no big deal for me but will it be a problem when it goes to the GSP in terms o...

Made a purchase from China, got a Tracking #ending in HK

Been over a month but checked the status of the shipping it no longer has the HK tracking but now a USPS tracking?? I'm confused!!

international shipping

I do not normally ship outside the US but I sold an item today to a buyer in the US Virgin Islands and for some reason he is not able to make his payment because it says I do not ship outside the US. How do I fix this problem?

Christmas Buyer in New Jersey waiting for Package from VA in North Carolina. Wait what?

First time buyer in New Jersey buys from seller in Virginia on December 25th (Christmas) Ship item on the 27th. Item goes to North Carolina. HUH? Its been sitting in the GREENSBORO NC NETWORK DISTRIBUTION CENTER ever since with absolutely zero update...

Global Shipping

Has ebay changed their policy about protecting sellers using Global Shipping? A buyer left me feedback complaining about slow delivery. I shipped the book via Priority Shipping, the same day it was paid for. ebay knows that I have no control over the...

Resolved! Ship to a different address than listed?

Buyer claims he put in wrong ship to address wants it shipped to a different address. Is this a scam? What should I do?

Ebay is charging for Signature Confirmation on Insurance over $500.01 - Should be free!!

Has anyone noticed that Ebay charges for USPS Signature Confirmation on items insured for $500.01 or greater? This used be free. The USPS doesn't charge for Signature Confirmation on any packages insured for $500.01 or more. I just go to the post off...

Where do I find QR code for an electronically transferred item?

Payment on HOLD

USPS Insurance

I cant seem to find the option to insure with USPS shipping,has it been removed?

Resolved! Attempted delivery scan- no access

I'm just wondering how these play out. I've heard of it but it's a first for me. I'm guessing they'll retry and thenThey probably have an angry dog or something... return if that doesn't work. But how does this work as far as refunding shipping etc? ...