Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Resolved! Worst Crook EVER !!! and Ebay can't be contacted or contact me !!! Please Help me !!!

Contact ebay by phone is a run-around loop!! Keep getting messages of failed Ebay callbacks !! For some reason their calls fail to reach me. I need a contact number that works. Their call number only sends me to self-help when I need a actual person ...

Extra Charge on Shipping?

Hi! I was wondering what would happen if, for example, I ship out a shirt and accidentally ship it out saying it weighs 8 oz when it really weighs 10 oz. If I get charged extra, when and how will I know? Will I get an alert on eBay? Any info on this ...

Resolved! Priority Mail Box 7

I haven't been able to stock PM Box 7 in months. The last order I got was in October and every order from November onwards has not been filled. I remember that @fern*wood was having the same issue as me. I placed another order on Jan 13 for this box ...

Can't block Puerto Rico from my listings

Hi all, I'm having trouble with buyers from Puerto Rico being able to buy my products even though I do not ship internationally. I know PR is a US protectorate but because the Ebay standard envelope label can't be used to ship there, I am unable to s...

Shipping

Anybody got a clue watch trying to charge me $24 to ship something that I can put in a priority mail small box for $9 and with no options to do any different yet when I call they say talk to USPS it's not their fault but yeah it's going through eBay ...

Shipping Glitch Question

Hoping for some input…I have a small item that was ordered and could not find anywhere, so I purchased another from the company and had it drop shipped. The problem is, I had already printed out an eBay label which shows the tracking number. I upload...

The Stockbridge Michigan post master and clerk considers a 6x9 poly bubble mailer a flat.

The Stockbridge Michigan post master and clerk considers a 6x9 poly bubble mailer a flat. It has a 4x8 Kraft bubble mailer inside it with the product. They held my customer's package hostage for $5.15 ransom after I paid $3.48 for the 1st class packa...

Resolved! tracking number from china

tracking number used for item arrived in aliexpress . its the same tracking number used in ebay item not arrived !!!----same date buying----? fraud ?

ESE - Non-Delivery - $20 Insurance - how to claim?

OK, short version, sold a stamp lot for $15 that went ESE. Buyer filed a chargeback, and when I went to the case it said I needed to provide "proof of delivery" to challenge the case, so I had to give the refund. The tracking does not show it deliver...

USPS lost an insured package and I need help navigating

Cross-posted from the Ask A Mentor board, who referred me here. Hello all, I'm not a frequent seller so apologies if this kind of thing is known and I'm somehow missing how to handle it- I'm in a bit of a panic. I sold an item for $2450 ($2570 after ...

International shipping requests

I have received a couple messages lately from different International locations inquiring the shipping cost for various items. I use global shipping. I know that the US buyer can see the recommended shipping cost when they view an item. Is this not t...

Resolved! New usps surcharges for tubes over 22 inches

Does this mark the end of selling fishing poles? I just spent $25 (I charged $12) to mail a 42 inch vintage rod, 7 oz rod. 2/3 of that cost was a $15 surcharge because it was over 30" in a tube. I wish i had heard something from Ebay before that went...

postage due return??

Buyer sent back a return but just got a slip for USPS saying $10 postage is due? Return was opened using ebay returns page. I dont have a store subscription, can I tell the buyer I'll refund less the postage due? Im very confused.

shipping ups with po box

just sold an item where I had listed 3 choices for shipping. USPS,UPS,Fedex. Customer bought the item, was able to choose UPS even though they have a PO box address. My shipping page shows ups is buyer selected, but ups is grayed out. All fedex is gr...

Return Dropped off at Post Office But Status Still only indicates Return started

I returned a purchase. Printed the return label, and then brought the return to the PO, and dropped off in box inside the post office. One week later, return status has not changed, seller has not acknowledged return. What happens if the PO lost or s...