Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

One swallow does not a summer make.

Yes, yes - an old tired cliche BUT I have noticed a variety of shortcomings at my local post office. Understand, this is the main post office in Nevada’s second largest city, not some one horse town in the middle of nowhere,. In no particular order: ...

Resolved! Revising shipping to USPS Flat Rate Medium box won't allow the new rate as it is more than $20

Preview of the change shows the new Medium Flat Rate of $21.05 but the listing doesn't allow it as the amount exceeds $20. Dimensions are listed as 12x9x6. What do I need to do to get this rate to display?

Hello, any news with the shipping/sell pause to Israel? THX

Increase on shipping starts July 13, then why did I just pay on July 12?

Hi, I saw an ebay news alert on shipping increases and saw that it starts on July 13 2025. Today (July 12 2025) I paid for shipping on an item and was charged the increased rates that aren't going into effect until tomorrow.Can anyone explain this? T...

Refund

How can I issue a refund of shipping cost on a combined purchase when the buyer paid full shipping for both items?

Address error

My order was sent by mistake XXXX Correct address is XXXX I need my package to be redirected Please please a need my package Help me. Please

More Fun with USPS APV Shipping Adjustments

I've been reading about the USPS Automated Package Verification system for some years now, but up until this past week I had never experienced any notification of my own. Now all of a sudden I've had two, and the results have been... mixed... though ...

Parcel on hold because of "Missing Customs Documentation"

Hey all, just wanted to know what can I do/who to contact since my item has been on hold in Asendia for over a month now. I talked to the seller and they recommended I reach out to eBay/Asendia but I find it extremely hard to talk to an actual person...

USA based, I only offer Domestic Free Shipping, now everything is shipping "FREE" even Internationa

I saw videos that told me to 'exclude' international from my shipping locations, which I did - but now people are suddenly are telling me "Hey, why don't you ship to the U.K?" etc.It seems I excluded ALL International shipping. So, I go to settings, ...

Shipping to Israel

All commercial air traffic in & out of Israel was resumed a week ago (June 29), by all accounts everything has returned to normal. When can we expect ebay shipping to resume?

Stuck in GLENDALE HEIGHTS partly

Thank you for your time in reading this.Hello and good morning,Im a buyer from Europe(Gr) and -had my order delivered from seller in Omaha on June 9th (2 packages 2 trackings)-arrived to Glendale Heights on June 12th-received 1 tracking from ebayA no...

As a buyer, how do you make an offer for an item that has shipping charge & local pickup options?

I want to make an offer on an item that has an option for free local pickup. But my offer always has the shipping charge included.

Ebay label nightmare!!

I am so mad right now because on June 22 there was a label issue or glitch within ebay and USPS system concerning labels showing as delivered prior. I did want agent requested of me buying another label and cancelling the other and wham my request fo...

Additional Info on Tracking Bug - Items Actually Going to Wrong Destination

I have a shipment that is affected by the tracking bug in the pinned post. But the following was not mentioned in the pinned post so I want to make other users and eBay aware: Example: Tracking 9400108105462965480390As is known, the USPS website show...

How do i list and sell two large items that go together but will ship in two different boxes?

Road Ready RR1200HWS Turntable Case Combo That is what I am trying to sell. The go together but they can be used separately as turntable carrying cases and shipping them seprately would be way easier than one ultra large package. I don't see any opti...