Shipping

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Seller Protections are in place for sellers impacted by extreme winter weather

A historic winter storm and extreme cold are impacting large areas of the South and Northeast. Severe weather and its aftereffects across much of the United States may cause shipping and delivery delays. Your safety, and the safety of those close to ...

Bug report: Can't deselect Simple Delivery for bladed items

I have a listing for some table knives: not sharp but eBay insists on using age-verified delivery. If I try to update the listing (e.g. reduce the price), it insists I use an age-verified delivery service. However, when I try to do this, it is imposs...

Resolved! eBay offers no option to combine shipping on accepted offers - charges fees on incorrect shipping.

I just made offers on half a dozen items and communicated to the seller that I would like combine shipping. They would all be able to fit into one envelope for less than $20, yet eBay automatically charged around twice that by putting through each ac...

Shipping Guide: Measuring Packages

Changes are coming! UPS and FedEx, as of next Monday, August 18th, are changing the way they measure. Everything is going to round up and yes, that means you may pay more. Measuring basics:Always measure outer package dimensions.Dimensions printed on...

Resolved! What is going on with USPS and Ebay with their special letter option for items less than $20?.

I have been using Special Ebay rate for many of my sales. On my sales at the end of July, 4 have not yet been delivered. From the tracking they seem to be stuck in various stages of delivery. I have already filed missing items with USPS. One of them ...

Resolved! What can cause eBAY USPS charges to be sometimes way higher than expected?

Today's examples of postage cost differences:6 oz, 6x4x1" package to Oklahoma City, OK 73107-2133, ebay USPS Ground Advantage $4.80 -- same as ShipStation6 oz, 6x4x1" package to Cache, OK 73527-5000, ebay USPS Ground Advantage $8.97 -- I used ShipSta...

Resolved! when a buyer changes the mode of shipping

I just packaged up a combined order. I listed the items as shipping Ground Advantage with a note that I would combine shipping. The total that I charged was $10.98 and assumed that I would refund the difference. However, the buyer changed the shippin...

Resolved! Shipping label charge?

Just purchased a shipping label for USPS Ground Advantage $8.91 for 7 oz package. Usually this is about $5. I checked USPS estimate directly and it shows $4.91. Used another platform to get estimate and it also says $4.91. Used same zip codes, weight...

Resolved! 1st ever UPS shipping label adjustment

I had been boasting in the past about never seeing a upcharge from UPS on a shipment.That came to a halt yesterday as they hit me with a $2.24 adjustment.I normally always error on the highside with measurements and weight. Say, if it touches the hal...

Resolved! "FedEx and UPS will round up all package dimensions" - clarification, please?

Hi, all. The notice says: "Starting August 18, FedEx and UPS will round up all package dimensions—length, width, and height—to the next whole inch. To avoid unexpected charges, make sure to round up your measurements for accurate shipping rates." Doe...

FedEx Deception

My very first experience with FedEx shipping. If there is a seller out there who's never tried FedEx, I just want to warn you. I've sold a 1,5 lb roll of wallpaper and chose FedEx shipping, $8 supposedly - less expensive than USPS. Now, a month later...

how do I change my item location for my listings ?!?!?!

Trying to sell my vehicle. I just posted it up for live auction and noticed that the item location is an old address I haven't been at for years. I immediately changed my address in my account, but there were no options in my revised listing page to ...

Resolved! POST OFFICE Shipping Delay - Seller Responsible?

I shipped an $18 item from Midwest to East Coast. Item spent 10 days getting from KC to Jersey City, now is languishing for 6 days in Jersey City. Boston Buyer wants a refund. I told buyer I have no control over Post Office. According to Ebay policy,...

2nd time I’m being charged to ship

I thought this was fixed because it happened to me in May. I sold an item, internationally, but i had a flat rate ‘shipping policy’ that didn’t account for the item i needed to ship. I called eBay, they walked me through the steps to change my shippi...

USPS Losing Packages at ALARMING RATE.. What is Happening??

I've been selling on eBay since 2002 and have done decent volume since 2014.. on average I open 2-3 lost item cases per year with USPS. I've NEVER had to open a case with UPS or Fedex. So far in 2025 alone (we're barely over a month in), I literally ...

USPS in the Grocery Store?

We recently moved to a different part of the country and was surprised to see a USPS kiosk in our local grocery store. I've been dropping off packages there, often several times a week, because of the convenience. But, I'm wondering if I should conti...