Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Resolved! How do I find Ebay Shipping so I can update my account info

Greetings. I need to update my account information and name on Ebay Shipping so my name will be right on my shipping labels and Ebay will charge my right card. I have looked everywhere on Ebay. Can't find how to change my info at Ebay shipping.

Priority Mail 2-Day™ and 3-Day™- What does it actually mean?

I've noticed that USPS has sub brands Priority Mail 2-Day™ and 3-Day™. It prints on the label and shows up on their website, but when you look at the actual service commitment for specific zip codes, it names the service as two day, but only commits ...

How do I ship/label 2 boxes for one order

Weird situation involving customs broker

So I got an email from a buyer today about 6 hours after they had purchased 10 items off one of my buy it now listings that they had used the wrong address. The address was off by one digit. Immediately after I received the email, I got another notic...

Shipping Canada Post

As an American, can I ship items in Canada via Canada Post? I live less than a mile from the Canadian border. I sell hockey cards and I notice the ones shipping from Canada sell for significantly more money than the GSP shipping method to Canadian bu...

Resolved! Package to Australia - 2 choices - which is better?

I have a package going to Australia. 11 pounds, 17x13x5. I am offered 2 choices: eBay International Standard DeliveryUPS Worldwide Expedited (through Pirateship) The prices are different but not so significantly different that the price in and off it...

Noticed FedEx overcharged a shipment, what to do?

New as seller, I use carrier discounted rate thru eBay, just noticed one of the shipment I made early March for something I remember weighting and filled out as 2 lbs now is billed as 6 lbs, significantly increased my cost of shipping this item. What...

I keep getting a message when trying to print a shipping label

I keep getting a message to set up automatic payment for usps shipping label in order to turn feature on in the app. I cant figure out how to do that

International First Class Not Trackable?

Hello. Hopefully someone can help me with this. I have sold and shipped a few things internationally with no problem, however, a package I mailed to Taiwan near the end of December has still not arrived and was last updated with the following: -Dec 2...

UPS ripping me off with extra charges because ebay made it mandatory unlike Amazon & UPS

ebay made dimensions mandatory for UPS labels, the sellers who has hundred or thousands of listings , its impossible to assign each listing specific box due to different item dimensions, that is reason amazon and UPS website does not make it mandator...

Paid for $750 item on 4/13.Seller printed shipping label on same day,but hasnt shipped it. Now what?

The item ended on 4/7 and I paid early morning 4/13. Seller immediately printed shipping label. I asked 4/16 when item would be shipped and responded saying it would be shipped Monday 4/18. I asked again 4/18 afternoon if it had been shipped. No resp...

Resolved! can I use my ebay UPS acct off ebay?

so ebay gave me a UPS acct which gets great discounts. Wondering if I can use that acct to ship other stuff...non ebay sales...as in go log into UPS.com and use said acct number ? If so, how? Thanks!!!

When a buyer asks for a shipping discount on a listing with free shipping

What do you do or reply to a buyer who asks this? Tell him there's already free shipping? Or say something like "Normally I don't do it, but for you I'll give you free shipping"? And no, this buyer isn't international.

Resolved! Charged twice for mailing label

I was having a problem with my printer and could not get the label to print. I ended up downloading the label again and got it to print. Now I see that I have been charged twice for the label. How to resolve?

Resolved! Package shows delivered on USPS site, on Ebay shows delivered and then movement after.

I have a package that shows it was delivered on the USPS site, however when I click on the tracking number in my purchase history page, it shows delivered on the same date and time as the USPS site and then after it shows movement to another city in ...