Shipping

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FedEx and UPS Shipping Updates

UPS is updating its Domestic Large Package Surcharges (LPS) and Domestic Additional Handling Charges (AHC) fees starting August 17.Domestic Large Package Surcharges LPS will no longer be applied to Domestic Packages based on length plus girth Domesti...

Resolved! USPS shipping delays

Anyone else having issues with USPS tracking showing packages not moving? I have 15 packages I have already requested USPS to locate this month, they did and the packages moved to the next distribution center and have been sitting there for 4 days ag...

International Letter rate: how to print those labels now?

Up until today, PayPal had that option, which cost the same as if using stamps, but with a tracking within the US. Now, ShipStation is the partner of PayPal shipping, and they don`t have or will have that option (I had a chat with them). I am not goi...

AUS/NZ E-Mails from Shipping Team

eBay has made efforts to e-mail sellers after orders from Australia and New Zealand come through with information about shipping during the USPS suspension. The e-mail is titled "How to ship to your buyers in Australia and New Zealand" The general e-...

Ebay hiding tracking information on International Standard?

Ive been using the GSP/Interantional Standard shipping , and Ive noticed many times ,when an international buyer opens a nonreceipt claim, that after I add the tracking number to the claim, it will no longer show the movement history of the package. ...

Resolved! international shipping

i've got a canadian buyer and changed my shipping to international, after she bought item, but she still can't pay for it. help?

International priority shipping - GSP

Hello , so I'm currently out of the US and I want to buy an item from the US, The listing says that it would be shipped through ebay global shipping program with "international priority shipping" . Can someone from ebay confirm to me that it WON'T be...

shipping labels

I printed the same label twice for same item. I need to cancel one when label states already shipped. I printed the labels last evening but didnt catch the problem till this am. Is there a way to stop one.

Is it ok if most of my packages go in a USPS blue drop box on the side of the street

I have about 5 to 10 sales a day usually. What happens if I fill up the drop box too much?

Why does the drop box at my post office frequently lock up while I'm putting boxes in it

Why is that and is there any way for me to unlock it? I'll put 2 boxes in it. Then it often locks up before I put the rest of my boxes in it.

Resolved! Buyer used wrong address on purchase, shipped with different label than Ebay's provided

I could not edit the address on the printable label Ebay provided, however I did already create the label and it's in their system as "shipped" and tracking number provided. Today I went to USPS and their only option was for me to pay and create a ne...

Buyer is asking amendment letter so customs can hand the package to buyer

I sold my iPad last month, the buyer is from Ghana. He/she hasn't received the package. He/she was told with the customs and when he/she tries to get the package, they told him/her the item came in a different name which I'm not sure why, the buyer's...

Shipping to South Africa from the US, how do you get the shipping label.

Resolved! Handling time

How can I change the handling time on an item when revising? I remember I got to increase handling time of an item up to 30 days with bulk edit on items. I can no longer find that "bulk edit" on ebay. Can anyone help me figure out how to change the h...