Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Missing Package

My buyer claims they never received a package I sent them containing 7 items. Tracking says the box was delivered 4 days ago. I haven’t responded yet, but in their initial message they’re demanding I send replacement items or a full refund. What’s th...

Usps awaits item

I purchased a ring from what appears to be a first time seller. Apparently usps has not received the item but tracking number is provided. It had been 3 days . I have sent 2 messages to seller asking when my item will be sent but no response. What is...

Package Delivered to wrong address

I am a buyer, with correct address on file for my orders. All other E-Bay orders were delivered to my address, except this one. This was a $300 order, and the tracking shows the items delivered to the WRONG zip code. Seller will not refund, E-Bay wil...

Resolved! A board idea I'd like to see

I realize that most people wouldn't bother to look or read, but I think eBay needs some boards by older sellers about how to ship properly, pack properly, and customer service. I am appalled at some of the pathetic shipping I receive-to the point tha...

postage refund

I had gotten an order from a buyer in the morning and processed it,but did not put the shipping label on the package, then the same buyer ordered more of the products in the afternoon. I had not shipped or USPS labeled the first order so I combined t...

Resolved! Questions About a Seller (Scam?)

To start, I opened up a dispute with eBay which they will look into further on Apr 30 if it isn’t resolved. I am new to eBay and I just want to understand some things better. The item I purchased is being shipped from the United States (I am also in ...

Package was sent to address I never inputed as ebay address

Hello, something very unussual happened to last puchase I did on ebay. I would like to help to find out what and why this happened. I live in Czech republics and I occasionaly buy from ebay.de. Most seller dont offer shipping to my country so I use p...

Resolved! Weekends

I was told on the forum here, that weekends don't count but just had a sale last night (Friday the 29th) and have 3 day selected as handling time.The directive with the order tells me to ship by Monday May 2nd.I have carrier pick up and pretty much, ...

Canada Post - Calling All Canadian Sellers

Hello Sellers For the last month I have noticed that when I purchase a shipping label from Canada Post through eBay's system I am charged an amount, lets say of $17.65 for an item. When the postage amount for the label clears through my account (usua...

Winning bidder In Canada wants me to ship to Michigan.

I always ship to the address of the winning bidder and not somewhere else. It has to do with an 1854 Queen Victoria card. The buyer, who hasn't paid for the item, wants me to ship to Michigan and his address is in Canada. There is no place for me to ...

Once again item says delievered BUYER is able to open Disputer why?

This keeps happening and i just don't understand why eBay allows this. I see in my messages "Buyer has opened a dispute" I look and it says the buyer did not get their item- It says BUYER still wants it. I check the the tracking number and it was DEL...

did not receive my package

Hello i order a product and show should be at my address on 04/21/22 and I'm still waiting for it, hasnt passed to in delivery status, can you please assist, Thank you.

ebay GSP

Hi How are you Does anyone tell me Can we ship our product USA to Puerto Rico Island from eBay GSP or any other option please tell Us how we can ship in Puerto Rico thanks

eBay

I need to cancel item that is going to wrong address

Send invoice USPS cost way too high.

I'm trying to send an invoice to the buyer and I want to pay for shipping because he bought 2 items. Total weight is under 3 oz. Package size is 7" x 5". When I click Send Invoice the shipping is $24.40. It should be around $9. I tried clicking on th...