Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Ebay shipping labels not printing correctly - upside down and tiny

Is anyone else having issues with shipping labels not printing correctly? After repeatedly speaking with ebay support, they have acknowledged a problem with the shipping software that is causing the issue. It is not related to settings on my computer...

Shipping labels using credit card through Paypal

I cannot get a shipping label to print. I have my account set up to interface with Paypal and charge my credit card for the cost. It goes to a screen that initially says it cannot find Paypal then when it does go to Paypal the only thing it gives me ...

Shipping increases.

It would be nice if ebay thought about the shipping increases to negotiate discount rates. You know when you make a choice it says in italics how much you saved using ebay? Well we've gotten a few increases and havent seen a discount increase from th...

Refunea

Resolved! Bug In First class shipping quote

I've been tripped up by bug in the ebay shipping system again today. Does anyone know how to escalate past the phone support people to get bugs fixed. Here is the problem.Package weighs 16 OZ, when listed First class shipping is selected.Buyer makes ...

Resolved! how do i offer all ship options? i only get to pick a max of four, i want to let the customer pic

am i missing something? don't seem to have the option for all, so the customer can decide. i like the discount we get and i like to choose those for the extra money, but... it could add to sales if they could choose from more than four, in my opinion...

First Class Shipping prices - what the hell?

Now with the new listing tool in place try making a listing and moving the first class rate from 12 to 13 then to 14 then 15 then 16 watching the price each time. The difference is crazy. Goes from semi normal prices of first class shipping at 12 the...

Pay for shipping with Available Funds

I am registered on ebay.ca but list on ebay.com in USD. I am not able to pay for my USPS shipping label unless i use paypal? I have funds available (not onhold) and i would like to use those as per the help section on managed payment says eBay will l...

Resolved! International sellers are ALWAYS at fault for "Not Received Items"

I have been selling on Ebay since 2004 under different business names. The problem I see with shipping a package to an international buyer using 1st Class International Parcel is that there is no way to track this item. If someone buys something and ...

Charged twice for shipping label

I was charged twice to shipping label …

Resolved! When you report someone for mail fraud with USPS...

Does USPS tell the fraudster who reported them or provide other identifying report details like which package is in question, etc?

Resolved! Changing Return Address to my Store Name: When Is That Okay?

Hello, At some point later on I would like to have my store's name on my shipping labels for my return address but I am not sure if that is legal until my store is a registered business. So, do I have to have a business license/register my business t...

eBay brand envelopes don't work for "standard" shipping?

I bought 100 Paperboard Mailjacket Envelope from eBay's store with the intent to ship postcards in them using the "standard eBay envelope" rate ($0.73 for 2 oz).https://www.ebay.com/itm/254913848355?var=554778070189I just had an envelope returned and...

Resolved! USPS DOWN --NO SERVICES AVAILABLE. WHAT GOES??

MY LAST PACKAGE WAS MAILED ON JUNE 11 2021 PRIORITY. SINCE THEN I HAVE BEEN UNABLE TO MAIL ANY PACKAGES USING USPS FIRST CLASS OR PRIORITY MAIL. CAN SOMEONE HELP ME. HAVE CHECKED USPS SITES, MOST OF THEIR COMMENTS ARE FROM 2020, WHICH TELLS ME THEY A...

Paid for Shipping BUT cannot print shipping label. AGAIN. “NO SERVICE AVAILABLE”

NO SERVICE AVAILABLE. CANNOT PRINT SHIPPING LABEL Yes. eBay offered shipping at a certain price, received monies, then would not or could not print the shipping label. It's a glitch they told me. Be patient. They're Tech Team is working on it. I wait...