Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Forum Posts

Shipping Damage - First item sold!

Hey everyone! I recently sold my first product on Ebay and unfortunately the buyer received it damage but I can't see the issue clearly since the image quality is not great. Anyways they are requesting a refund since I did mention that I don't accept...

User avatar by Rising Star
  • 253 Views
  • 8 replies
  • 1 helpful

Card sellers, how do you package oversize cards?

I have just sort of been stockpiling oversize Magic cards and sports box toppers when they show up in collections figuring I would eventually get around to figuring out what to do with them. How are you packaging these? Standard envelope? First class...

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JUST VENTING ABOUT PAYMENT ON HOLD

So today I had two of my orders funds on hold because the customers didn't receive their packages yet. Why is eBay holding my funds because the USPS delayed the packages a few days? Had one last week, and they got the package after 1 day of holding m...

why are buyer's being charged USPS priority mail rates for first class packages over 13 ounces?

I use calculated shipping on my listings. I sell a lot of items that are under 16 ounces packed and buyers are shown the First Class rate for those. Suddenly buyers are being charged USPS Priority rates for my items that are listed as more than 13 ou...

PO changing shipping

Wondering if anyone else has experienced this:I shipped a small item in a 4x6" padded envelope. It weighed about an ounce; however, I put in 4 ounces when I printed my label. No particular reason, and cost was the same. The post office snagged it for...

Resolved! URL for Tracking ESE

I know it's been kindly provided here before several times, but now that I need it, I can't find it. I understood it to be a third party URL for a site that can be used to augment the eBay Standard Envelope tracking. Could someone provide that again ...

User avatar by Trailblazer
  • 273 Views
  • 2 replies
  • 0 helpful

did not receive the parcel.

Good day!I am sorry for the trouble !My name is Tarnavskiy Grigoriy.I still haven't received the package. I wrote a letter to the seller three times, but he does not answer.Finger Pulse Oximeter Storage Case Box Blood Oxygen Monitor Zipper Pouch O1W2...

User avatar by Explorer
  • 93 Views
  • 1 replies
  • 0 helpful

1 Business Day Handling Time Clarification

Please forgive me if this question has been asked/answered before, but after doing my best to find the answer among the resources available to me, I cannot gain the solid clarification I am looking for. Scenario: A customer orders an item at 8pm on M...

shipping

What do you do if someone buys an item and they are from out of the country and the shipping you have posted isn't enough?

User avatar by Adventurer
  • 146 Views
  • 3 replies
  • 0 helpful

Ebay calculated shipping showing very high price

I notice that with one of my listings, it shows a very high shipping price to buyers. This holds true for all 3 shipping methods that I am offering. The prices should not be anywhere near what is shown for the dimensions and weight that I wrote in th...

eBay envelope tracking

I shipped a coin out via eBay envelope on Tuesday (day after item purchased) but it is still just showing as shipped. Is this normal? It's been in the mail for 3 days now. Shouldn't it at least show that it is in transit?

sellers

hi i need to send an item back, but the seller is not replying to messages, how would i get his address? to send it back for a refund

User avatar by Enthusiast
  • 132 Views
  • 4 replies
  • 0 helpful

Worst Shipping Provider UPS

Rant-UPS is the worst at handling packages.Do their employees get paid less than USPS and FedEx? Is their work culture toxic or they just do not care? I've also been asked many times by buyers to not ship using UPS. Out of the 9,000 packages shipped ...

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