Shipping

Forum Posts

Sorted by:

DHL eCommerce tracking not found

My shipping details listed the carrier as DHL eCommerce. Now, I've tried DHL, DHL eCommerce, DHL Global Mail websites and neither of them shows anything other than "Not Found". However, my eBay Order Details did display a tracking history. So I wonde...

What was the most misdirected package you've ever sent?

I can only laugh at this one... Fortunately it's a cheap item that I can easily replace or refund if the buyer squawks, and I haven't heard anything from him yet (hopefully because he's also laughing at the tracking), but I have never seen something ...

Resolved! Item not showing bought

My order doesn't show up as an order I made. I need to report it to ebay, but I don't know how. Please help!

email said package delivered. There is no package delivered her today. I am unable to track, Please

I received an email saying package delivered. There has been no package on my porch. I tried to track package to see the photo to verify it is my porch but I was unable to track. Please help

Resolved! Buyer wins item, pays for the item, then messages he wants it shipped to a different address.

I have several buyers this week on an account I handle at work who won auction items, paid, then sent messages saying that their address is old and gave a different address they want the items shipped to. Two of them are worded identical, each buyer ...

UPS minimum shipping?

Just curious - how does a seller sell an item for $3.66, with free shipping, and it's coming almost all the way across the US, by UPS? The item, if I bought in a store, would cost a bit over $3.66. I've only ever had a small account with UPS, and hav...

po to street

whi change address from po to street so i can ship heavy item it will not let me generate label Its to heavy to ship USPS

Need to ship USPS-not given that option

I have one buyer for 4 auctions. I sent a combined invoice for shipping she paid. When I went to print label it said I couldnt go through the app. So it sent me to the browser ebay. There it only gave me UPS or FEDEX. Not USPS. How do I fix this? I p...

Resolved! Which USPS Service Can be Insured?

I just went through an experience where stolen merchandise is not covered for a claim with USPS. I am looking to change the service I ship with. Can I buy insurance via ebay for USPS Retail Ground, Media Mail, First Class or Priority Mail at check ou...

New Seller - I want a refund on my shipping UPS shipping labels that I made as a mistake.

Is there a way to get a refund on my UPS shipping labels?Everytime I try to Void them, I get "This label does not need to be voided because we'll charge you only once the shipping label has been used." How do I void? If their is no void this is a sca...

European Union members VAT tax

Hello. All imports to European Union up to 150,00 Euro are with VAT tax.Can be a way to inform selers to put IOSS Invoice numbers to Customs Declarations?That will speed up delivery. Less time at local Customs offices. Thank you.

shipping a guitar internationally

Hello,I've had a bit of a nightmare selling and shipping a guitar through ebay and it appears I'm right back at square one. Before I "relist" the item yet again (as I can't seem to change shipping options after the fact) I thought I'd see if anyone e...

first class shipping charge is different from what buyer paid to what Ebay says seller owes

I sold an item on Ebay using first class mail. Ebay charged the buyer $1.56. When I went to purchase the shipping label using Ebay , it says the first class shipping is $3.42. Why is it different from what the buyer paid?

When Ebay will have letter shipping track like Etsy

Sellers on Etsy can ship flat low weight items by Etsy letter or flat aka shipping. Which means they can sell cheaper or make more money saving on shipping. When Ebay will have the same option???

USPS Shipping Delays Tracking Not Updated

I am back on Ebay selling (I took a break since 2018), and just started selling again. I cannot believe how bad USPS is in my area now, and I don't understand why "priority mail" still says 1-3 days delivery, when it literally takes them 5-7 days to ...