Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Resolved! Are sellers required to refund original shipping costs?

I have a return rate of around 4%. Nearly all of those returns are "ordered by mistake", "changed my mind", etc. One buyer ordered a battery to test a game console to determine if the board had failed or the original battery. Buyer discovered the boa...

Combined Shipping

If I specify a certain amount for postage and select combined shipping will this work? Or, does combined shipping postage only work with calculated shipping? I have a person that purchased 3 items and would like to offer them a discount for their pos...

User avatar by Thrill-Seeker
  • 153 Views
  • 4 replies
  • 0 helpful

Resolved! Putting more than one shipping option on new listing form

I am sorry if this has been discussed but I cannot figure out how to add more than one shipping option on the new form. The old listing form allowed you to add a few shipping options (USPS priority, UPS, USPS region A, etc) but with the new form I do...

Resolved! shipping

there is us shipping address on my eBay account that I didn't Add to my account I want to know what it is for

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User avatar by Rising Star
  • 137 Views
  • 5 replies
  • 0 helpful

I did not receive my item

I did not receive a product that I purchased on EBAY using my PayPal account. I have the receipt but the item number does not seem to exist on my account and nothing shows up when I try to contact the seller. Everything just seems to have disappeared...

Lost Package-USPS

Hi-I'd appreciate hearing from buyers (or sellers) that have had a problem with a USPS Priority Mail package shipment. Specifically, a package that went missing from tracking for at least two weeks. I'd like to know if the package was every found, an...

User avatar by Adventurer
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  • 5 replies
  • 0 helpful

No shipping label

I can't access my shipping label so I can't mail my order.what to do? Every time I go to print shipping label it says error

Sold item Damaged in shipment

I sold a tin. Sent priority mail $8.95. USPS damaged tin during shipment. I received a refund for selling the tin but lost $8.95 for shipping. Not Fair! How does the seller get a refund in the shipping cost? Note buyer requested full refund which inc...

I sold trading card with standard envelope shipping but the option isn’t there when I go to print

I sold a card for $2 with standard envelope $0.93 shipping. I’m in US and buyer is in US and now when I go to print label the cheapest option is media mail for $3 and standard envelope doesn’t appear as an option even though it was on my listing.

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