Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

New ebay tracking number

So these last 2 weeks I brought cards from different sellers. I get the alerts saying the cards are delivered, but I go outside and there is no mail carrier and no mail. I talk to the sellers and he says the tracking shows it was delivered. He went t...

USPS Parcel Post Select Ground and Local Pickup

Hi there fellow eBayers... I have always used Priority Mail... I notice we have USPS Parcel Post Select Ground available to us for shipping. I would like to know if we can still track packages and insure and receive signature for large amounts for ou...

How can I send an invoice for shipping to resend a refused package?

Original post: https://community.ebay.com/t5/Returns/Package-returned-as-unclaimed-How-much-to-refund/m-p/32942120#M21369 Buyer wants refused item reshipped. How can I send an invoice for the $9.65 shipping? Will ebay take 12.9% plus 30¢ ? Is it with...

Changing ship from address

I recently sold something, when I went to print the label it calculated shipping from an address I haven't lived at for 6 years. It's not my address on eBay or pay pal. Where do I change this? I just ate $20 in shipping over this issue.

Problems purchasing shipping labels

Ever since ebay separated from Paypal, I am unable to purchase and print shipping labels. It shows that "No Services are available". Does anyone know how to fix this?

Resolved! Shipping cost shown on a listing

Why when a look at my listed item on my computer, it shows the shipping cost at @$25.05. But a buyer (in the U.S.) sent me a screen shot from his computer of the item showing the shipping cost at $72.00. What's going on there.

Resolved! Wrapping a package for shipping

Hello everyone. I am new to selling on eBay. I just sold a pair of boots that are in a shoe box without any weird slopes to it. It is literally a perfect rectangle. Is it okay to wrap it with a nice thick, shipping type of wrapping paper or is it bet...

Seller sent me wrong shoes

I bought Nike Air Jordan 1 for my son for birthday and my product went through Authenticator thinking it’s legit but when I opened the box they sent me Yeezy shoes. I want to return it and get my money back but since it went through the Authenticator...

Sunyou shipping irregularities

I'm having a bit of a problem. Three of my recent orders seem to have vanished into thin air. According to the tracking information they arrived in the country in April, March, and even February already but none have been delivered yet. The common fa...

Resolved! Change from local pickup to shipping

Buyer initially wanted local pickup, now wants to have it shipped. Buyer has already paid. How do I change it?

USPS Package Insufficient Address Then Lost

So I sold a buyer a pair of NOS electron tubes last month. Bought the eBay shipping label, attached, and dropped off at the USPS. Tracked to the city of delivery then "Insufficient Address - Returned To Sender". Then, nothing. I filed a package find ...

SmartPost/Fedex - no pickup scan?

Dropped off my SmartPost package at a FedEx drop off location yesterday. I know that the packages on the site were picked up at 4pm, but my tracking info today still says label created. Is this normal?

How generous are you with the delivery option you select - Price vs Time

On somewhat larger items (for me) like shoes and small kitchen appliances, I usually list them as standard shipping so that I have the option to choose which one I want. Well for instance today I sold a pair of shoes and the shipping cost via FedEx w...

FedEx "Address Correction Fee"

I'm posting this as an FYI as it's something I have been dealing with Ebay for the past 2 weeks.I shipped something to a buyer, with an Ebay label, and the buyer selected FedEx. I made sure I included the correct weight and measurement of the box whe...