Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Resolved! Shipping

Hi,First time on this forum but no one has any answers including the post office.My question is straightforward and should be easy but...OK. My question is, how do many sellers on Ebay sell items and their shipping calculation is 3.95? I have chosen ...

Resolved! International Shipping Question (not through Ebay)

I just bought postage for shipment to Germany. Paypal/Shipstation. I chose International First Class (USPS) but when the label printed out it was: Name of customerc/o Postal Processing Facility500 E. Fullerton Avenue, #4001 Carol Stream, IL 60199And ...

Tracking Number not provided

I bought an item about two weeks ago. But the seller did not upload the tracking number until yesterday. Should I be worried?Thanks. Cheers!

IOSS woes

Are eBay sellers selling to Europe aware that the IOSS system appears to be totally broken? The purpose of this system was to make it easier for customers to pay VAT as eBay collects it at the time of purchase. Then recipients are not supposed to hav...

User avatar by Scout
  • 5873 Views
  • 29 replies
  • 31 helpful

Is the eBay standard envelope considered "Non machinable" by USPS?

Does anyone know if the eBay standard label can indicate to USPS that the envelope should be "Non machinable"? If the eBay standard envelope can be up to 1/4" thick, I can't imagine it can go through the sorting machines without being torn apart. Has...

User avatar by Adventurer
  • 7032 Views
  • 12 replies
  • 0 helpful

IOSS and double VAT taxation

I purchased some stuff from the US, with shipping method `USPS First Class Mail International Parcel`, and got charged VAT by eBay at checkout.On eBay the order have a tracking number starting with `ESUS`, and when arriving in Sweden it had gotten a ...

No Longer Have Shipping Discount

Hello All:With the switch over to the new listing page my shipping charges are only retail cost. An item I am trying to list is showing retail shipping cost for $1.00 more than it should be. I used to have and Ebay discounted rate. Did they discontin...

User avatar by Adventurer
  • 1577 Views
  • 12 replies
  • 0 helpful

Label printed item sitting idle?

If a label was printed yet a purchased item sits around idle somewhere a week before being handed off to a carrier. Why is this marked as shipped by eBay? Is this not a misrepresentation of the actual truth?

Buyer returned item to themselves.

I really don't know what to do here but this buyer clearly returned an item to themselves and eBay has charged my account nearly 200 dollars after I was already robbed of my item. So this person has my money, and my item, and ebay has closed the case...

Have you ever seen a 34 digit tracking number?

Recently bought a scooter and this is a big USPS tracking number. Hasn't updated in 4 days and is shipping from Sri Lanka to US. I've read that Fedex collaborates with USPS but I can't get updates on this tracking anywhere. Service code is 4202.

User avatar by Adventurer
  • 5128 Views
  • 34 replies
  • 0 helpful

Combined shipping label

So, I had 5 of the same items selling, offered in same listing....First, a buyer bought 3, and paid for them...Then the SAME buyer bought the other 2, and hasn't yet paid -- he promised to pay in 3 days.I don't want to leave an item pending purchasin...

User avatar by Adventurer
  • 81 Views
  • 1 replies
  • 0 helpful

Shipping and return preferences

Is there an easy way to adjust the shipping and return policy preferences for all your listings without addressing each one individually

User avatar by Adventurer
  • 211 Views
  • 3 replies
  • 0 helpful

When to request a cancellation

I bought an item on my 11th. Never heard from the seller so I contacted him on the 17th. He messaged back saying he didn’t even see that the item had sold and he’d get it in the mail the following day and let me know when it was mailed. i never got a...

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