Shipping

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FedEx and UPS Shipping Updates

UPS is updating its Domestic Large Package Surcharges (LPS) and Domestic Additional Handling Charges (AHC) fees starting August 17.Domestic Large Package Surcharges LPS will no longer be applied to Domestic Packages based on length plus girth Domesti...

What does each additional mean when you select flat rate shipping

I noticed a column in the bulk editing that says each additional when you select flat rate shipping. I'm guessing that means for example if you put in 50 cents and the flat rate shipping is 5 dollars. Then a buyer could buy 2 items from you and he wo...

Shipping to So.Korea via Delaware

I have several buyers who live overseas (China, Korea, Thailand) who use shipping companies in Delaware. I ship the package to Delaware, and the company ships it overseas. If an item arrives in Thailand....broken....do I have responsibility for this?...

SCAN Form

When are we going to get an end of day SCAN Form from Ebay? Every other shipping service offers it, including Ship Station, Stamps.com and Etsy. We've been mentioning it to Ebay customer service reps on every phone call for the past 5 years or so. As...

Resolved! Can I Still Ship Orders Even if I'm on Time Away?

My Spring Break is next week and I am going to set time away for that time. I have an auction that recently started that will end on Sunday while I will be on time away. I can bring the item with me when I am on the break. Can people still purchase t...

a broken record re inability to add insurance on a usps package

Every time I want to add insurance o usps priority package the stupid ebay website says I can not print the label blah blah blah.I have tlked to ebay for four years now and got nowhere. they always say someone will get back to me they must be trying ...

Shipping Charge much higher than eBay stated

I entered the weight and size of the package information into the eBay app as required to provide the shipping estimate to the potential buyer. When I shipped the item using USPS Priority Mail, the cost to me was $20.20 more than what eBay showed in ...

Advice/Help needed. How to change domestic location on ebay seller account?

Hello Ebay Community, I am a new ebay seller (Personal selling) and I'd like to know How do I change the domestic location on my ebay account to my country South Africa and not USA? Let me try to explain as best I can. I am located in South Africa, I...

insurance option not available for me for usps shipments

for many years now I have tried to choose insuarance for my usps items only to b e told can not print the label I have called ebay more times than I care to count, always the sme answer we will have our tech people get back to you. never once have I ...

Help with a seller who asks me for more money for shipping to PR

Hello, I would like to know if there is any way to report a seller who, after I made the payment, sent me a message indicating that in order to send the package to Puerto Rico I have to pay an additional $30.99 and he even sent me an ebay link to pay...

US sales Only

Why isn't there a US sales only option? If I take the check out of International shipping it won't let me list the item.

UPDATE: Package Never made it to Buyer

It in fact DID get delivered to the buyer on the 31st of JANUARY. The tracking never updated in the system they had to manually do it. So now my question is since I’ve been cleared what are my next steps? Do I call ebay customer support again and tel...

Wrong Return Shipping Label

I initiated a return, it was accepted by the seller. I received a return shipping label and sent it off. It was delivered to the address on the label but it appears that it's the wrong address and person. I haven't received a response from the seller...

UPS FedEx Suspend Service to Russia

https://www.reuters.com/business/autos-transportation/ups-fedex-halting-shipments-russia-ukraine-2022-02-27/ Just a heads-up for those who haven't seen the announcements

Package never Made it to Buyer Now EBay is charging me for the item?

I have been a member with EBay for over a Decade never had something like this happen before. The item I shipped stopped at the USPS facility in the buyers City but never made it to them. So the Buyer filed a claim and he was refunded for the item an...

Tracking number but not shipped

I purchased this item on the 25th and I got a tracking number the same day. I asked the seller when the item was going to get shipped and he said on the 25th. It is now the 1st and the item still hasn’t gotten shipped. The estimated delivery day is t...