Shipping

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Where is my Dallas Cowboy jacket

Beware of eBay's new Media-Mail Policy

Been selling on eBay for around 15 years. I sometimes list books in categories other than the book category. It's a marketing strategy...like listing a WWII book under "Military Collectibles" or a vintage bible under "Religious Collectibles". When yo...

Any solution to customers buying multiple cards but cant purchase/check out with eBay standard env?

Trying to buy multiple trading cards typically gives my customers a message that this service is not available to their address. I know the issue is because the cards are listed as 1 ounce, and they try to buy more than 3 which totals more than 3 oun...

Hypothetical: Parcel Locker Delivery / USPS Insurance Claim

A buyer contacted me this week because tracking said their package was delivered to a parcel locker, but their carrier didn't leave the key in their box. Instead, they found the key in the parcel locker's lock and the locker was empty. It all worked ...

Resolved! International shipping - Service of choice?

Hi, So over the past few weeks I've done research on what shipping service to use for small items and have come to the conclusion of avoiding Global Shipping Program and ISD all together and shipping directly to the customer. I am wondering if 'first...

Reprint

I cannot find the drop down or page to reprint labels

Shipping from India to U.S.

Over the past year or so, I have been ordering coins from India on eBay. The sellers are fine, but the problem is the shipping, namely India Post, the national postal service. In rare cases, it can take less than a month for the item to arrive in the...

Resolved! shipping to England

I'm a first time seller. Buyer asked if I could ship to England. Buyer offered much less by bidding than I wanted for my item. I'm trying to figure out shipping and how to change my listing to show how much I'd really like for this. Can someone help?

Product/Package weight

Hi there, I am a new eBay seller and am wondering if I have to put exact weights in for simple books going through media mail? At first I was guesstimating 1 pound per book but then wondered how particular I need to be and I don’t want to get in trou...

Print label now opens new tab, then a popup, then you get to print your label. TOO MANY STEPS!

Well of course ebay has "improved" something and now what was easy takes many more steps. After purchasing a label I USED to click print and the popup came up to choose printer and then click print. Well now after the label purchase I click print and...

Resolved! Buyer wants refund but item in transit

Hello! I have a buyer who opened an INR case stating he wants a refund since he doesn't want to wait anymore. It's been more than 2 weeks so I understand his frustration and am willing to give him a refund, but I'm worried that if I refund him NOW an...

Standard Envelope - DYMO LabelWriter

I often sell baseball cards for less than $20 in my store. How to I print the eBay standard envelope on my DYMO LabelWriter 450 Turbo? Having issues figuring it out. Thanks!!

Resolved! Media Mail work around?

I hope someone has a solution. About 2 months ago, I noticed that if I listed a book in any other category but books, the eBay label maker would not let me select media mail, even though I'd set it up that way in my ad.I could still print the media l...

shipping a sold item

I sold an item today and am ready to ship via USPS on Monday. The item is in a box 12x18x27" & weighs 43 lbs., but the label eBay produced for me to print says "flat rate envelope, priority mail." I paid $7.50, but something seems off. What do I do n...

Refused my appeal

Hi , can anyone give me information on how to speak with a person ,they have no number they have me going around in circles, it's wrong I'm sick and tired of speaking with a computer, an email or number ,I'm not letting this go I'm out a chunk of cha...