eBay

shipping label question

I sold an item that weighs 11 pounds and offered to pay for shipping after it sold i realized that the ebay recommendation for shipping put a weight of 3oz on it so now what do I have to do to get the correct shipping label. I read somewher that i ha...

Ebay shorted USPS surcharge.

I am dealing with a mess which I imagine many people are. I sold a golf club and shipped it using an Ebay-generated label. The label cost me $26.54 (as the seller) purchasing from Ebay. The USPS returned the club to me and said I shorted them $13.75 ...

Shipping from South Africa

Hi, anyone selling from South Africa please advise on reasonable courier services to ship globally. I sell handmade shoes, hats and scarfs. Thank you in advance.

Need help. Package arrived damaged to buyer's house.

I shipped a $300 product to the buyer's house via UPS and it arrived damaged. It was a computer monitor, and the screen cracked. What do I do now? Can I get reimbursed for the damage? I printed the UPS shipping label here on eBay. How much is the pac...

High Shipping Rates

Hello, I've been selling on eBay(US) from last year but I am facing a issue of high shipping rates from the very first day, even on the smaller items I have to pay $6 - $10 shipping. Does anyone know how to tackle this and from where I can get better...

No shipping-pick-up/delivery

I do not know how to let eBay know I am meeting up locally to deliver item buyer purchased already. App wants me to “ship” item now?? Or upload tracking info. Dropping item off Saturday. Help, I don’t know my next step in my seller account. I don’t w...

I have an issue with a buyer saying "No secure location is availible."

The buyer will have until Sun, May 15, 2022 to either revise the feedback or decline your request. If they decide not to respond or decline your request, please respect their decision. I have been trying to get through to the buyer but the buyer is n...

buyer wants to add money for upgraded shipping after completing purchase

I completed an auction...got paidnow buyer wants to upgrade shippinghow can I do this?

Restocking fee

I'm trying to return a keyboard I didn't like, I used it for maybe 30 minutes and quickly realized it wasn't what I was looking for and put it back in the box. I requested a refund and I get a email from the seller saying "Hello,I’m sorry this keyboa...

Another Ebay shipping issue.

First of all I would like to Thank the Moderator who read my last post concerning an unexpected surcharge on a UPS shipment. I'm sorry I missed your phone call, but I do appreciate the refund. Now for today's problem, I am attempting to ship an order...

Calculated USPS shipping on long packages

Does anyone know if ebay's calculated shipping takes the new USPS package length surcharges into account for items posted before April 2022? I have a few items with a dimension greater than 30 inches that don't seem to reflect the added surcharge in ...

Took $100 package inside post office put in drop box 24 hours later no tracking updates?

Package exception for 5 days, what should seller do?

 An item I shipped shows receptacle full, item oversized. I printed the label May 3, delivery was attempted May 5. It's now May 10. The buyer has not contacted me. What, if anything, should I do? What does ebay require, if anything? TIA