Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Resolved! Shipped?

Why do sellers constantly mark items as "shipped" when they haven't actually shipped it? Doesn't "shipped" mean "in the possession of delivery service"? Why is it such common practice to tell a buyer that their order has shipped when it isn't seen by...

Buyers abusing money-back guarantee

eBay claims to want a fair and transparent marketplace, but routinely allows buyers to abuse the money-back guarantee by falsely claiming damage or "not as described". I sell colored diamonds produced with the HPHT process, which produces better ston...

User avatar by Scout
  • 3001 Views
  • 23 replies
  • 10 helpful

Resolved! Buyer has a Suspicous Address, should I still ship too him?

I recently sold an Item over the weekend. I printed the label and packaged the item so it could be shipped by Tuesday. I did some research into the Address to be sure that it wasn't going anywhere suspicious or alarming, but this particular location ...

Resolved! Filing a claim against Global Shipping

I have been using Global Shipping for a number of years, 99% of the time I have no problem. But sometimes a package does not arrive, and no tracking is available beyond Carol Stream,IL. I found that the shipping provider is PPX, but their web site is...

Hide additional shipping options:

When you create shipping a label, I always see a hyperlink named "Hide additional shipping options:" at the top of the page. I clicked this hyperlink and nothing happens just a blank webpage. So it takes me three to four presses using the back button...

Shipping label issue

I printed a label but it did not print so I opted to re-print it but it also did not print, then I found out it was an internet problem which I resolved but now it won't let me reprint the label. Any ideas on what I can do

User avatar by Rising Star
  • 113 Views
  • 1 replies
  • 0 helpful

QR code

I originally posted this in a different area and it was suggested to post it here. Last time I sold an item, I selected to have a QR code emailed to me. I never received it and after several minutes of looking, I finally found it going through the or...

User avatar by Adventurer
  • 1266 Views
  • 19 replies
  • 0 helpful

Resolved! Combined shipping

Question to the topic of combined shipping. I realize this may be really hard to answer. Is there an Ebay or seller standard for the amount of discount provided for combined shipping? For example, I am considering combine all item weights and subtrac...

Purchasing multiple "Buy it Now" items/Shipping

I've got a buyer who wants to purchase all of my multiple items in a "Buy it Now." Ebay is assessing an individual shipping charge for each of the twelve items, which is about $30 more than shipping will cost. I've got "combined shipping" marked, but...

Resolved! Seller wants me to return item to different address

Howdy, I bought a GPU from eBay recently that was described: "Open Box like new with no wear" got the card and turns out it's absolutely Used and to describe the card as "like new with no wear" is very insulting because one of the stickers on the car...

User avatar by Adventurer
  • 6915 Views
  • 24 replies
  • 3 helpful
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