Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

best way to ship to avoid scams

Looking for advice from a highly rated seller. I am a new seller to ebay. I hear there is a bunch of scams going on by buyers, such as claiming no item in the package, package damaged, never got the package, Also I see comments by other sellers they ...

Resolved! Seller's Shipping Policies

Can someone direct me to the link where I can find the page with all the "personalized" shipping policies? When I set up a listing, and try to pick a shipping policy there is a drop down with at least 4 dozen different "policies" that somehow got cre...

Shipping changed to local pickup

I sold an item that would have been shipped but the buyer was in the same city so itwas changed to local pickup. He paid cash at the time he picked it up. I see how youcan show the item has been paid but how do you show that the item has been receive...

Dispute outside of eBay

HelloI sold an item last December that was delivered to the buyer right around Christmas time. It was a valuable item so I required a signature. It was delivered and signed for, no problems. More than 2 weeks later I was notified that the buyer did n...

What happens to extra shipping funds if shipping is cheaper than expected?

Greetings Everyone! I’ve made around a hundred plus sales but I’ve never really noticed how the funds for shipping work. I’m going to use a small example to ask my question: I sell an item and charge a buyer the listing price + $30 for shipping. When...

Item shipped to buyer, then returned back to seller because buyer didn’t provide their apt #.

Shipping options

How can I show more then one shipping option in my listing?

Free shipping shows on listing but actually no free shipping

So this happened to me a couple years ago. This time I had an item listed and was careful about shipping charges since the box was like 27" long, I got the box, measured it and put in my listing. Checked the free ship box is not checked (sometimes it...

Looking for a Simple Video or Article that Explains Basic Shipping

I am a new seller and I am very confused by all the shipping options, services, carriers, prices, package sizing, etc. Can someone point me toward a simple reference that will help me get started with understanding eBay shipping? Thanks!

Is a QR code the only way to print shipping from the app? Probably late to this party but?????

I just tried using the APP to ship something from today for the first time in weeks. (my other ID) Despite having not one but two fully functional WiFi-enabled printers the only option I was given was to generate a QR code and an email. I'd have zero...

Resolved! Shipping error

I mixed up the labels on two shipments. Is there a way I can send the buyers each a correct label and have them send the items to the correct buyer?

Resolved! Is there a way to buy and print a new label for a package that was returned undeliverable?

My buyer's address was incorrect in ebay which resulted in the package being returned to me as undeliverable. Is there a way for me to buy another label for this item in ebay so that I can get the USPS discount? I'm not seeing any way to do it. Thank...

How to properly package

Hi everyone, so I wanted to point out that I specialize in selling home decor but wanted to sell an iPhone I no longer use. Decided to put it in a FedEx padded Pak and I have no idea how I’m supposed to select shipping. There’s no option for it, with...

Label

How can I refund the label that I bought and didn’t use

Item Late Delivery

I paid for an item on February 8. The seller didn’t ship until February 14. The item hasn’t shown any tracking movement since February 18. I will be out of town for two weeks. Is there a time frame I have to request a refund for an item that hasn’t a...