Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Ebay Standard Envelope - Can't select option when printing label

I have successfully been able to ship my pokemon and yugioh cards via ebay standard envelope for several weeks now until I ran into a roadblock last night. After the buyer purchased my item (including paying the standard envelope rate), I was unable ...

User avatar by Adventurer
  • 22326 Views
  • 28 replies
  • 10 helpful

Resolved! the new listing page

1st off i hate it, but my question is this... my items are .8 ounces, which means my labels are about $3.75 to $4.00. now today with the new page the 2 options for me are buyer pays $3.78 (that what i charge) and that's fine. the other option says yo...

Shipping banknotes, lost mails

I am dealing with banknotes in ebay, always use registered letters. But recent year I have noticed much more lost mails. I rarely had previous years any mails lost. Maybe only one. My sales volume have not increased. But that recent year I have lost ...

User avatar by Adventurer
  • 108 Views
  • 2 replies
  • 1 helpful

Shipping

Iam having trouble using Ebay Standard shipping for Coins, Postcards, Sports Card try for 3 hrs now doesn't show up on the shipping screen.

item sent to wrong address

the seller sent it to a friend of his and i paid for it. ebay didn't back me up. been a buyer on ebay for 15 years and they **bleep**ed me

International shipping

Have a buyer from Netherlands wanting item.Global shipping is too expensive but we agreed on price to ship item.I cant find a way to ship outside of the 'global' program.I've done this before but it's been a year or two.Is that no longer an option?

User avatar by Not applicable
  • 144 Views
  • 6 replies
  • 0 helpful

best way to ship to avoid scams

Looking for advice from a highly rated seller. I am a new seller to ebay. I hear there is a bunch of scams going on by buyers, such as claiming no item in the package, package damaged, never got the package, Also I see comments by other sellers they ...

User avatar by Adventurer
  • 778 Views
  • 5 replies
  • 0 helpful

Resolved! Seller's Shipping Policies

Can someone direct me to the link where I can find the page with all the "personalized" shipping policies? When I set up a listing, and try to pick a shipping policy there is a drop down with at least 4 dozen different "policies" that somehow got cre...

User avatar by Guide
  • 185 Views
  • 1 replies
  • 0 helpful

Shipping changed to local pickup

I sold an item that would have been shipped but the buyer was in the same city so itwas changed to local pickup. He paid cash at the time he picked it up. I see how youcan show the item has been paid but how do you show that the item has been receive...

User avatar by Pathfinder
  • 335 Views
  • 10 replies
  • 0 helpful

Dispute outside of eBay

HelloI sold an item last December that was delivered to the buyer right around Christmas time. It was a valuable item so I required a signature. It was delivered and signed for, no problems. More than 2 weeks later I was notified that the buyer did n...

What happens to extra shipping funds if shipping is cheaper than expected?

Greetings Everyone! I’ve made around a hundred plus sales but I’ve never really noticed how the funds for shipping work. I’m going to use a small example to ask my question: I sell an item and charge a buyer the listing price + $30 for shipping. When...

User avatar by Adventurer
  • 44926 Views
  • 26 replies
  • 17 helpful

Shipping options

How can I show more then one shipping option in my listing?

Free shipping shows on listing but actually no free shipping

So this happened to me a couple years ago. This time I had an item listed and was careful about shipping charges since the box was like 27" long, I got the box, measured it and put in my listing. Checked the free ship box is not checked (sometimes it...

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