Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

shipping a 9 x 12 envelope weighing 5 oz-how do you list to get a shipping label

Lost Package-USPS

Hi-I'd appreciate hearing from buyers (or sellers) that have had a problem with a USPS Priority Mail package shipment. Specifically, a package that went missing from tracking for at least two weeks. I'd like to know if the package was every found, an...

No shipping label

I can't access my shipping label so I can't mail my order.what to do? Every time I go to print shipping label it says error

Sold item Damaged in shipment

I sold a tin. Sent priority mail $8.95. USPS damaged tin during shipment. I received a refund for selling the tin but lost $8.95 for shipping. Not Fair! How does the seller get a refund in the shipping cost? Note buyer requested full refund which inc...

I sold trading card with standard envelope shipping but the option isn’t there when I go to print

I sold a card for $2 with standard envelope $0.93 shipping. I’m in US and buyer is in US and now when I go to print label the cheapest option is media mail for $3 and standard envelope doesn’t appear as an option even though it was on my listing.

I placed an order on the 24th December 2021, the package did not arrive,

Hi I placed an order on the 24th December , I reported to e bay that the item did not arrive.The seller responded and said that the package was handed over to e Bay Global shipping.The delivery information shows that the item was shipped on the 30th ...

Buyers address in the USA but i get a declaration form ?

Buyer address seems to be some kind of PO box(PSC # Box #)(APO, AE 0972)(United States)When i generate the label, it printed me a customs form.If both buyer and seller are in the united states, why the form ?

New ebay tracking number

So these last 2 weeks I brought cards from different sellers. I get the alerts saying the cards are delivered, but I go outside and there is no mail carrier and no mail. I talk to the sellers and he says the tracking shows it was delivered. He went t...

USPS Parcel Post Select Ground and Local Pickup

Hi there fellow eBayers... I have always used Priority Mail... I notice we have USPS Parcel Post Select Ground available to us for shipping. I would like to know if we can still track packages and insure and receive signature for large amounts for ou...

How can I send an invoice for shipping to resend a refused package?

Original post: https://community.ebay.com/t5/Returns/Package-returned-as-unclaimed-How-much-to-refund/m-p/32942120#M21369 Buyer wants refused item reshipped. How can I send an invoice for the $9.65 shipping? Will ebay take 12.9% plus 30¢ ? Is it with...

Changing ship from address

I recently sold something, when I went to print the label it calculated shipping from an address I haven't lived at for 6 years. It's not my address on eBay or pay pal. Where do I change this? I just ate $20 in shipping over this issue.

Problems purchasing shipping labels

Ever since ebay separated from Paypal, I am unable to purchase and print shipping labels. It shows that "No Services are available". Does anyone know how to fix this?

Resolved! Shipping cost shown on a listing

Why when a look at my listed item on my computer, it shows the shipping cost at @$25.05. But a buyer (in the U.S.) sent me a screen shot from his computer of the item showing the shipping cost at $72.00. What's going on there.

Resolved! Wrapping a package for shipping

Hello everyone. I am new to selling on eBay. I just sold a pair of boots that are in a shoe box without any weird slopes to it. It is literally a perfect rectangle. Is it okay to wrap it with a nice thick, shipping type of wrapping paper or is it bet...

Seller sent me wrong shoes

I bought Nike Air Jordan 1 for my son for birthday and my product went through Authenticator thinking it’s legit but when I opened the box they sent me Yeezy shoes. I want to return it and get my money back but since it went through the Authenticator...