Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Resolved! Error in Fedex Home Delivery Rates???

Last week I shipped a package, weighing 1 lb 8 ounces via Fedex Home Delivery to FL for $10.36 as had I done before Prepping a package to ship to TN yesterday via Fedex Home Delivery, shipping a 1 lb 3 ounce package to TN, the store cost was $15.10 y...

Just tried new international shipping program - here's what to expect.

I'm sending a 6 pound package to a buyer in Germany. Ordinarily I would use USPS Priority Mail (cost $63.75) The new program was $57.00. Pirateship was the same $63.75. So first - yes saved some money. BUT It shows a ship to address of: EBAY INTERNAT...

Shipping: use eBay label/pay them, vs. printing my own/paying at the post office

Shipping: use eBay label/pay them, vs. printing my own/paying at the post officeThis all started as a RANT on my part about seller payout HOLDS. But I thought, "keep it in check, wait and dig a little deeper."(I apologize if I started a thread about ...

UPS address

I sold an book to a buyer who wanted to use UPS, stating she had a problem with delivery by USPS and health issues keeping her from going to the Post Office to pick up parcels. I agreed to use UPS, and used the online UPS site to create a label with ...

Resolved! Package says delivered but i didnt get it

I received a notification that my package was delivered but it wasn't in my mailbox what can I do

Resolved! Sent expensive item through Priority Mail, tracking says "No Access to Delivery Location"?

I mailed an expensive camera lens through Priority Mail w/ signature confirmation. The tracking says: "We attempted to deliver your package at 11:07 am on March 3, 2022 in [City, State] but could not access the delivery location" I looked up the buye...

Free shipping???

I'm really upset with eBay! The new tool I was forced to use has teeney tiny box that you have to UNCHECK or your item is offered with free shipping. It isn't obvious, very easy to miss! And it appears that you're calculating shipping for the buyer t...

Totally Confused on UPS shipping

I sold an item to someone in Australia. He agreed to pay the added fees for shipping and requested an invoice at the end of the auction. eBay gave me quotes from usps, fed-ex and ups. I chose UPS because it was the best rate. Once the buyer paid the ...

Suggestions for item not received by estimated delivery date?

I have seen a lot of good advice here, so I turn to the community for a suggestion in this case. Buyer contacted me to let me know they have not received an order I sold them. This was shipped using ebay international shipping from USA to Chile. eBay...

Shipping options

Heys everyone, I have a question. After calculated shipping, it asks you to list your shipping preference. For items over 1 lb but less that 10 what you people suggest. I've listed 2 options. Ground and priority since one is cheaper and the other is ...

Ebay is scamming me

I sold 3 items with buyer paying for shipment. I purchase shipping label upfront. Then seller purchase shipping label. Ebay kept both our shipping purchase and never refunded our shipping cost.

Why doesn't Ebay's Bulk Shipper function properly.

I love inputting the dimensions and weights of 20+ labels into the bulk shipper because that's the only way I can get a scan sheet done. Spend 30 minutes doing it, click review purchase, and get a nice error screen. Refresh page, have to start all ov...

Item not recieved, but tracking shows it was delivered.

I'm going through this right now. I purchased from a seller ($70 item) and the tracking shows delivered. I definitely did not get it and reached out since eBay says that's the first step I should take. I was very polite, saying I know they weren't to...

International shipping

I shipped an item internationally. The buyer opened a INR claim. The buyer wants the item and would like help tracking it down. When you use the eBay global shipping program you get an ESUS tracking number. But that is not the carrier tracking number...

Package Research Case Closed

Can anybody explain what the below tracking means? Buyer said he called the USPS to open the case. Buyer and I have been in constant communication and then we got this status. Neither of us have ever seen it before and the package has still not moved...