Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Standard International Delivery

I blocked from print my shipping label due to... No services available Do I have to cancel the sale and have the buyer use the Global Shipping Program?

Combined shipping settings

Hello, I’m new to eBay. I set up combined shipping but it doesn’t seem to work. What can I do? Thank you

FedEx Address Correction Fee

Hello,I was charged $19.50 address correction fee from FedEx. I clicked "Get Shipping Label" on the eBay app and printed out the label at the FedEx store. How it is my problem authenticators mailing address needed to be corrected? I called FedEx and ...

Postage overcharge

Seller charged 23.95 for shipping Seller paid 8.45 for shipping. I asked about a refund of the over amount. Seller said no.

Item damaged usps priority mail

I sold an item that was received damaged. Sent by USPS priority so it was insured. I went through the usps site, forwarded pics and I received the postage amount back today. But I thought I would have received the total amount of the item. I sent the...

Shipping estimate charges incorrect

eBay shipping estimate is incorrect especially when you use the UPShave ran into the same problem in the past so I compensated a bit to make sure I was getting my shipping cost once again after buffering it ilthe estimate Ebay gave me for shipping is...

shipping cancellation

I purchased and tried to ship with a label that is incorrect. How can I get that label refunded and purchase an updated correct labelfor that same item?

Resolved! Forwarding Service, am I just out of luck?

A buyer purchased a brooch from me and gave me an address in Portland. I had no clue that it was not a residence mail box service. I mail off the package and yes here is my error. I don't look at the tracking. Buyer waits six weeks to tell me they ne...

Resolved! Shipping Multiple Orders to One Address

Sold my first few items on ebay all to the same buyer and was wondering if I needed to use the shipping labels provided by ebay or can I put the items in one box and ship them out that way. I had it set up to where the buyer pays calculated shipping ...

Scan forms not printing system error

Bulk label printing errorError generating scan form sigh

Shipping

Some shipping service not tracking in the country.

Resolved! Post Office new policy (April 2022): won't print receipt for EBAY prepaid shipping labels

All of a sudden, the clerk at my San Antono Post Office whom I have known for a long time and processes my EBAY packages, told me she would no longer provide a printed receipt for my packages with the EBAY purchased shipping label. I asked if this ne...

Resolved! eBay standard envelope stuck on tracking information provided

Hi, I am selling some low-cost banknotes/cards and sending them with the eBay standard envelope. I know it has problems with tracking, and some of shipments stuck on origin processing or out for delivery but it seems all of my buyers received the ite...

Item got delayed due to special handling review and says item restricted but has since moved along

Hi could someone tell me what this means as I've never seen it before I've recently shipping another item the same kind from USA to the UK with no problem but this one was stopped and wondering why as this is the first time I've ever seen that the it...

My eBay purchases don't track registered post like the ones from Sri Lanka post?

Most of registered parcels around the world are handled through UPU (Universal Postal Union) which is a union of all postal agencies of each country. I see that the kind of tracking numbers generated (E.g. EE15080001XCH, LE142565858US, CP225658529JP)...