Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Resolved! Shipping Multiple Orders to One Address

Sold my first few items on ebay all to the same buyer and was wondering if I needed to use the shipping labels provided by ebay or can I put the items in one box and ship them out that way. I had it set up to where the buyer pays calculated shipping ...

Scan forms not printing system error

Bulk label printing errorError generating scan form sigh

Shipping

Some shipping service not tracking in the country.

Resolved! Post Office new policy (April 2022): won't print receipt for EBAY prepaid shipping labels

All of a sudden, the clerk at my San Antono Post Office whom I have known for a long time and processes my EBAY packages, told me she would no longer provide a printed receipt for my packages with the EBAY purchased shipping label. I asked if this ne...

Resolved! eBay standard envelope stuck on tracking information provided

Hi, I am selling some low-cost banknotes/cards and sending them with the eBay standard envelope. I know it has problems with tracking, and some of shipments stuck on origin processing or out for delivery but it seems all of my buyers received the ite...

Item got delayed due to special handling review and says item restricted but has since moved along

Hi could someone tell me what this means as I've never seen it before I've recently shipping another item the same kind from USA to the UK with no problem but this one was stopped and wondering why as this is the first time I've ever seen that the it...

My eBay purchases don't track registered post like the ones from Sri Lanka post?

Most of registered parcels around the world are handled through UPU (Universal Postal Union) which is a union of all postal agencies of each country. I see that the kind of tracking numbers generated (E.g. EE15080001XCH, LE142565858US, CP225658529JP)...

Combined Shipping Help Needed

I used to have free shipping, but because USPS keeps changing their policies, shipping methods & costs, I've had to stop it. Now I have a new issue and would like some guidance. I've had several customers lately who buy at different times and buy eac...

Resolved! No Option For USPS First Class International?

When listing in category Books, Movies & Music>Books & Magazine>Magazines in Seller Hub, USPS First Class International is not an option for a less-than-16-ounce 15"-long firm flat mailer. eBay Standard International and USPS Priority International a...

Something went wrong and we were not able to generate the label

Just wondering if anyone else is having problems printing labels tonight? I sold an item and tried to ship it via UPS Ground, but I keep getting the message, "Something went wrong and we were not able to generate the label." Now, the Buyer requested ...

Shipping

Why are sellers allowed to within minutes say an item has been shipped when all that’s happened is a tracking number has been created. It’s not shipped till delivering carrier has possession of it.

Beware of east coast shipping!

I've had 3 packages (using Priority Mail shoe box 14X8X5) shipped to the east coast that arrived late and very damaged this last week! These were live plants and I've been shipping plants for many years (VERY well packaged) and never ever had one dam...

Address not masked

Addresses are not blocked, but customers cannot buy. What is the reason for this please? thanks

Resolved! no update on speaker i bought

Dear Ebay cust. service. here we go again, i bought a qfx speaker, it has been confirm, but it is been 3 days now and i dont see a update on it. I contact the seller twise, but no response from the seller. and when i said here we go again, is because...