Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Shipping

Why does it say free 3 day shipping then you make the purchase and now it says you should get it in 6 days. This is happening a lot!

Resolved! Ebay standard shipping envelope

have any sellers used padded envelopes for this service? as long as they are under 0.25" thick they should be good, but I'm not sure whether the post office will look at it and automatically think "package rate"

Applying a Promotional shipping rule

I'd like to set up a promotional shipping rule that applies whenever a listing doesn't already offer free shipping. The rule would give the buyer free shipping when they purchase two or more of any combination of items. I went to https://www.ebay.com...

Standard Envelope "not too rigid"?

I tried using eBay's new standard envelope shipping for 3 postcards. Met all the listed requirements of eBay as to size, value, etc. One of the requirements is "not too rigid". Arrived at the USPS station and the window clerk said the envelope was to...

ebay Standard envelope

I am selling single or small groups of world coins and am trying to used the ebay standard envelope. I list the items with a flat rate shipping with the letter size, but when I go to print a label the standard envelope option is in gray. I have tried...

Shipping via Priority Mail

Hello, and Help Please. I've been wading through pages and pages of information for the past three days and still have no answer. The Post Office seems to have only one Level/Price for Priority Mail. eBay, however, shows Priority Mail #1 and Priority...

International shipping is a joke! To do or not to do?

I used to ship far and wide on ebay. I've shipped to every continent except the poles. I have shipped to countries I have never heard of. Recently, however, I have run into some scams, so I stopped shipping international. Then I read up on ebay inter...

Shipping scam using invalid tracking information

I purchased three items from three different sellers for items that cost around $600 each. I was provided with shipping tracking information from both USPS and FedEx. I never received any of these items even though the tracking information shows they...

Incorrect tracking number or scam?

I feel like I have been recently scammed, not only by a seller, but also by ebay resolution center. Filed a claim for package that I never received. However, the seller provided a tracking number that was not associated with my name and address at al...

Final fees and postage outside of eBay?

Do I understand correctly correctly that you just added the postage my client paid ($60) to my final disposition fee total?? Are you people out of your minds?

BUYER PURCHASED ITEM, THEN ASKED ME TO HOLD THE ITEM TILL MONDAY THE 27TH??

HELLO, SO I HAD A BUYER PURCHASE A ITEM TODAY, THEY SENT MESSAGE TO ME AFTER PAYMENT AND ASKED FOR ME TO HOLD THE ITEM UNTILL MONDAY THE 27TH BECAUSE THEY ARE LEAVING FOR THE WEEKEND, I SHIP SAME DAY OR NEXT DAY, I HAVE 1 DAY HANDLING TIME ON BECAUSE...

Resolved! Shipping materials

I am appalled at the number of sellers who use USPS padded envelopes (brand new) as packing material and not for the shipping itself. No wonder the costs of shipping keep rising. Besides that - it isn’t right/legal to use the materials in this way. D...

Resolved! "Request total from seller" is not working

I won an auction item, but it was listed that it may not ship to Canada. I contacted the seller prior to bidding, who replied he/she is willing to ship to Canada.After the auction ended, I requested a total but I keep getting:" You can't request a to...

Resolved! Combined shipping for small CDs but not large box sets?

Hi - I haven't been able to find this in previous posts, so I hope it's not a duplicate question. I'm selling a ton of CDs - some singles, some small box sets, some large LP-sized box sets. Because the large box sets require special packaging, I don'...

Message saying postage was short

I mailed a 7X7X6 Priority Mail box with three little spice jars in it. When I weighed it, it was under two pounds. EBAY sent a notice that USPS weighed it in at 2 pounds 12oz. I opened a dispute with the USPS because there is no way that’s true.