Shipping

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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

Sold an item, help!

The buyer gave me a US address but lives in France is this a scam? What should I do?

Resolved! Can't select UPS for international shipping - HELP!

So, I usually only ship domestically w/in the US, but a buyer in Canada was interested in one of my items, so I used the eBay shipping calculator tool to see what the cost would be to ship to Canada. Per the calculator, (with the generous discount fo...

Package Returned to Me By Post Office - Buyer Wants It Sent Back Again

Last week, I mailed a Priority box with free shipping (I pay) to a customer. The Post Office said they attempted delivery twice and then decided the home was vacant, so they processed a Return to Sender. The buyer says the address is not vacant, and ...

Trying to send product to authentication center- label has buyer’s address

Hello! So I sold a Chanel purse for over 500 and noticed that the authentication checkmark was in the listing. The buyer bought my bag and asked it to be sent to the authentication center first but when I purchased the label from eBay it only has the...

Best company for shipping.

Hi,What is the best company to use for shipping in 2022.Thank you!

Resolved! Error in Fedex Home Delivery Rates???

Last week I shipped a package, weighing 1 lb 8 ounces via Fedex Home Delivery to FL for $10.36 as had I done before Prepping a package to ship to TN yesterday via Fedex Home Delivery, shipping a 1 lb 3 ounce package to TN, the store cost was $15.10 y...

Just tried new international shipping program - here's what to expect.

I'm sending a 6 pound package to a buyer in Germany. Ordinarily I would use USPS Priority Mail (cost $63.75) The new program was $57.00. Pirateship was the same $63.75. So first - yes saved some money. BUT It shows a ship to address of: EBAY INTERNAT...

Shipping: use eBay label/pay them, vs. printing my own/paying at the post office

Shipping: use eBay label/pay them, vs. printing my own/paying at the post officeThis all started as a RANT on my part about seller payout HOLDS. But I thought, "keep it in check, wait and dig a little deeper."(I apologize if I started a thread about ...

UPS address

I sold an book to a buyer who wanted to use UPS, stating she had a problem with delivery by USPS and health issues keeping her from going to the Post Office to pick up parcels. I agreed to use UPS, and used the online UPS site to create a label with ...

Resolved! Package says delivered but i didnt get it

I received a notification that my package was delivered but it wasn't in my mailbox what can I do

Resolved! Sent expensive item through Priority Mail, tracking says "No Access to Delivery Location"?

I mailed an expensive camera lens through Priority Mail w/ signature confirmation. The tracking says: "We attempted to deliver your package at 11:07 am on March 3, 2022 in [City, State] but could not access the delivery location" I looked up the buye...

Free shipping???

I'm really upset with eBay! The new tool I was forced to use has teeney tiny box that you have to UNCHECK or your item is offered with free shipping. It isn't obvious, very easy to miss! And it appears that you're calculating shipping for the buyer t...

Aramex Courier

I sold a straight razor to a south africa resident thru global shipping. He message me that aramex would not deliver it and the options he had was return it to me and I would ship it directly to him. Or destroy the razor. Is this a scam? And how do i...

Totally Confused on UPS shipping

I sold an item to someone in Australia. He agreed to pay the added fees for shipping and requested an invoice at the end of the auction. eBay gave me quotes from usps, fed-ex and ups. I chose UPS because it was the best rate. Once the buyer paid the ...

Suggestions for item not received by estimated delivery date?

I have seen a lot of good advice here, so I turn to the community for a suggestion in this case. Buyer contacted me to let me know they have not received an order I sold them. This was shipped using ebay international shipping from USA to Chile. eBay...