Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Does anyone know why the shipping details are shown this way? I cant seem to figure it out.

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TRACKING IS NOT UPDATED!!! Shipped with eBay Standard Envelope for Trading Cards up to $20

Here I was all "cool I can see some of these low end cards" with the new "Shipped with eBay Standard Envelope for Trading Cards up to $20". I bought enveloped that were sturdy because I care for my customers and ship out the first 5 auctions... I shi...

Why can't I sell something large and offer both freight & local pickup on eBay motors?

First off, not a vehicle.Large diagnostic tool. Weights 600 lbs, 5 ft tall and freight cost varies dramatically depending on where it's going.If I list it on eBay motors and select freight, it takes away my ability to offer free local pickup. Fixed p...

Resolved! USPS not picking up scheduled shipments a few times lately, do I have to cancel and reprint labels?

I take pride in trying to send my packages same or next business day when possible. However, lately my pre-scheduled USPS pick ups are not being picked up on occasion. If they miss, do I have to cancel and print a new USPS shipping label, or can I st...

Trading Cards Standard Envelope RETURN Question??

Hi all, 99.9% of the items I have listed are sports trading cards. I am pretty new to the world of ‘Allowing Free Returns/Refunds and Paying Return Shipping Costs’. The vast majority of the cards I sell are low end, meaning their total value is betwe...

New to Shipping

Brand new to Ebay selling. Right now we are selling mostly boxed or carded toys and collectables. Really confused on shipping. Can anyone recommend the best place to go to learn more about shipping these types of items...it's also entirely possible I...

Resolved! My listing with 14-16 oz First class are showing Priority Rate ship fee

Ive items that are listed shipping as 1st class that have it's heaviest allowed weight amount (between 13-16 oz). Yet the ship fee on the listing showing to buyers is at much higher Priority Mail amount. $6.28 is the highest 1st class postage I can p...

Resolved! USPS & Broken Glassware

We sell kitchen glassware. Package it well. Plenty of bubble wrap and padding inside the box. This month we have averaged 1 in 4 items broken in shipment. It has never been this bad. Do I have to stop selling breakable items? Anybody else having this...

Issue to address re eBay's notifications to ship & definition of what an "order" is.

There is a real issue with eBay's "sold - ready to ship" notifications. Here's an example to explain the issue: We have an item listed for $9.99 + $6.35 S&H and a second item listed for $13.00 + $6.85 S&H. Both items are purchased by a single custome...

Handling time -- Edit listings in bulk does not accurately update displayed estimated delivery dates

I'm going on vacation, so I thought I would set my 41 listings to 30 days handling time so as not to lose my watchers. I used Edit listings in bulk. It did change handling time for the listings, but the estimated delivery dates displayed to potential...

shipping label screen wont come up to print shipping label

I click on the shipping label button and it takes me to a blank screen. Not working!!

EBAY'S SHIPPING CALCULATOR ON AUCTIONS IS ALL MESSED UP

What's up with the shipping calculator? When running multiple auctions it causes bugs in the system. One of my auctions is way, way over-calculating the shipping. The process of selecting shipping is much more complicated and bizarre than it was befo...

GSP mystery. Can anybody decipher this odd tracking info?

Hi, I live in New Zealand and bought a vintage toy from a USA seller on March 10, sent via GSP (US$85 incl fees). I'm worried because there have been no tracking updates since March 20 and it's now April 17 (ebay says estimated delivery was April 12)...

Label voided but no refund

I voided a label and received an email from eBay confirming this. It has been 6 weeks and no refund to my PayPal account. I cannot figure out how to follow up or who to contact. The email I received was from eBay but has no further information You su...

Resolved! Worst Seller Ever !! Can't Contact Ebay!! Getting messages of failed ebay callbacks !! Help Me !!

Contact ebay by phone is a run-around loop!! Keep getting messages of failed Ebay callbacks !! For some reason their calls fail to reach me. I need a contact number that works. Their call number only sends me to self-help when I need a actual person ...