Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Resolved! Shipping method change (as requested by an EBay buyer. )

I can’t believe an EBay seller just lost out on a 150.oo sale. 150 dollars is 150 dollars! From them i requested a different shipping method other than USPS , and the seller refused. I suggested either UPS shipping or FedEx shipping and I told seller...

Buyer never sent returned item back

Hello,just wondering if anyone else has had this issue. A buyer was saying the item came back broken so I asked for pictures for extra verification and then they never responded back so i just accepted the return but they never sent it back to me. No...

ebay shipping label error "Something went wrong and we were not able to generate the label"

For 2 weeks now, I have been getting an error message "Something went wrong and we were not able to generate the label." I have been unable to purchase shipping through ebay for USPS, UPS or FedEx and resorted to paying for shipping at each carrier. ...

Ebay shipping label unable to load payment options in Chrome

For about a week now I can't print labels in Chrome. Ebay keeps giving me the following error.We were unable to load payment options. Please try again later. The "Purchase Shipping Label" button is grayed out and not functional. I have to use Firefox...

Resolved! Impossible free shipping?

Someone posted yesterday about incredibly cheap shipping from China, that thread can be found here on the forum. But it led me to another question- is it possible some sellers are stealing shipping some way? Maybe at work on the Pitney Bowes machine,...

13.5 ounces

I just weighed an item the seller wanted a discount on. I gave her free shipping (-$8). The item weighed 13.5 ounces, so I chose the first-class mail option to help save a profit after such a big discount. After dropping it off I realized the weights...

Resolved! Buying Labels

How do you delete the pop-up "Buying labels is now easier than ever"?

Resolved! USPS Media Mail Option Gone

Good morning, I was listing a video game this morning and I no longer have a Media Mail option. I triple checked it was listed in the correct category and tried through the app and the browser. Neither has the Media Mail option available. Anyone else...

Label printing: any way for Priority Mail to NOT be the default?

Insanely annoying: every time I go to print a USPS label, the chosen default method is USPS Priority Mail, regardless of the size, weight, value of the shipment, or method selected in the listing. Priority Mail constitutes less than 5% of the items I...

Resolved! Package Fell Into A Memory Hole - How To Resolve?

I got a first-class shipment through USPS that's evidently fallen into a portal to the Forbidden Zone or something somewhere in Minnesota. (Lucky it's not ebay, but first time I tried shipping online outside of ebay stuff.) I'm going on 18 days now t...

Ebay global shipping

A buyer is insisting I issue them a refund of about $129. I sold an item to them which came to $44 and change which I refunded to them. I'm guessing that ebay charged them for the shipping over and above the $13 + they paid me. How can I find out how...

when buying through Ebay packages are sent to other addresses repeatedly

within the last 3 weeks I had purchased, 3 different times, a piece for my car though Ebay and the 3 times they have never arrived. Ebay has sent me an email saying the packages was deliver to me and It Has Not.....NONE of the 3 different times they ...

who is responsible

Buyer bought and paid for itemI shipped from home next day, USPS pick up and proof of acceptanceItem went to Portland OR (for shipping on to receiving POItem was not delivered, tracking shows Jul 10, 202212:47amPROCESSED THROUGH USPS FACILITYPORTLAND...

Pitney Bowes AGAIN!

I am sick and tired of the Global Shipping organized (or should I say disorganized) by Pitney Bowes. They truly are a joke.For the second time they have lost my purchase. I was waiting for a watch movement, but when I opened my package there was two ...

Authenticity Guarantee Issues

I'm sure I cannot be the only one who has been experiencing an increase in issues/cases since eBay has added Authenticity Guarantee(AG), if I am, allow me to explain.Since AG was added to eBay, I have seen my Seller Rating go at risk due to an issue ...