Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Resolved! How to report excessive shipping charges by sellers

Here is how to report excessive shipping on an item. I was given this by talking to Ebay support today: 1) Select REPORT ITEM on the auction page, 2) Select LISTING PRACTICES, 3) Select AVOIDING EBAY FEES, 4) Select PAYMENT SURCHARGES. These steps wi...

Resolved! USB_to_HDMI converter shipped First Class Mail ?!?!

I bought a USB_to_HDMI video capture device like the one pictured below.I paid on July 27 last Wednesday.I submitted a Did Not Receive.He tells me that it was sent First Class Mail.Wouldn't something like this be easily broken going through a mail so...

At what point is delayed payment from a buyer considered excessive?

Sold a buy it now collectible item for almost a grand and accepted a best offer from the buyer, they took almost the full four days to provide payment where I promptly shipped the package out, it arrived over three days ago yet it was delivered to th...

Can anyone answer my SHIPPING QUESTION?

Can anyone tell me if there is a max number of packages a seller can ship to the eBay global shipping center for a single order? I have a buyer interested in doing 1 big bulk shoe deal of 20 total pairs. Does anyone know If there is a max number of p...

Shipping cost

Why is the cost for a 5lb smart post package more than fed ex home delivery and usps priority mail? Something isnt right smartpost is suppose to be cheaper. I put the same listing on mecari for same weight and got alot lower price when choosing smart...

Global Shipping Program DISASTER!!!

Recently a buyer from another country purchased 56 total 12-packs from me for a lot of money. Because the buyer is located in another country and I'm in the eBay global shipping program (GSP) all I'm supposed to do is ship the soda to the U.S eBay gl...

Resolved! Unable to Purchase Shipping Label - Chrome Errors

Lots of errors from Chrome again this morning, including the inability to purchase a shipping label. A "page not available" error consistently shows up when I click on the purchase label link from an awaiting shipment order. I switched to Safari and ...

GLOBAL SHIPPING PROGRAM

I am in Australia and recently purchased an item from UK. I find out when tracking my parcel that ARAMEX is a member of the GSP. ARAMEX is the worst courier in the world without a shadow of a doubt. In Australia ARAMEX purchased a local courier "fAST...

Resolved! Uncombining Orders to Qualify for eBay Standard Envelope for Trading Cards

Here's my problem, with an example: Buyer buys 4 cards, each $19, and the seller offers combined shipping so the buyer pays $0.53 via eBay standard envelope for all 4 cards... Seller looks at shipping options, sees that standard envelope was chosen b...

Resolved! Combined Shipping

I have my site set up to combine shipping for multiple products on 1 order. When people purchase 2 or more items on 1 order the system is still charging them induvial shipping and then I am refunding it. Is their a way the system will just charge the...

Can You No Longer Phone Ebay To Have An I-N-R Case Closed In Sellers Favor

Had a buyer file an INR case the same day the Post Office tracking shows the item being delivered. Of course I reply to the INR case with the exact same tracking number given to me when I purchased the shipping label from eBay. As I watched nothing h...

Resolved! Sending in a plain stamped envelope - which shipping category should i list it as?

Hello,I have some smaller items I will be shipping in a plain stamped envelope. I understand that there is no tracking and I am experimenting to see if I encounter issues for the time being. My question is what should i list the shipping category as ...

Warning eBay smart post is a scam you have no seller protection

I have been an eBay customer for 5 years. I had a package lost by FedEx. Ebay and FedEx did absolutely nothing to assist in finding the package. One said contact the other. It was nothing but figure pointing and the run around. There has to be a bett...

Mailing tiny figurines

Best way to ship miniature items...without flat rate usps box. Usps says 4x4x4 is too small and won’t accept.

Can we end this "Click Outside The Box" madness!?

Not a fan of this feature when adjusting shipping dimensions. The fact that you have to add a prompt is telling. "Refresh Charges" would be what one would look for.