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Hi all, The Shipping team wanted to share the following information from the issues with tracking not being updated. "We are aware that some sellers are seeing tracking details not update automatically to orders after purchasing a label. Our team is ...
First class shipping is not an option again. Ebay had it fixed and now it is not an option again. Please look into this and keep this an option for those who ship "smalls". Not fair to charge a buyer more than they need.
I want to combine shipping for different items. Not sure how to do that first off... Secondly I told a customer I would issue a partial refund for shipping since he ordered 2 different items.. How do I do that?
Since yesterday, the label print screen does not open.The screen to press the print button with a preview of the label does not open.This is not a PC or printer problem.I've tried both on Mac and Windows.Am I the only one experiencing this?
I sold an item a month ago w/ insurance. I forgot how much coverage I added, + forgot if it was USPS or ShipCover. How can I view this info so I can be prepared if I do have to go down the insurance route
I had a sale for my item, tickets. I sold 6 tickets but when the buyer was completing the tranaction she was charged per ticket. How can I fix this ?
I prefer to purchase items with free shipping, so when I'm selling an item I'm okay with free shipping. I just can't figure out how to make the offering show free shipping. Yes, I know it's very pricey but I'm okay with that.How do I make it free shi...
Hi I made a sell. The shipping label I am to print is different weight and package size I thought I chose. The seller paid $17.54 for 8# package. The label say it’s shipping 3# flat rate envelope. What do I do?
I sold an item to a buyer in Puerto Rico. Its a $25 item and weighs in at 4 ounces in its small bubble mailer.I ship hundreds of packages there every year. But today, it will not allow me to choose First Class. As a matter of fact, all USPS options a...
They will give you a tracking number and when the item is delivered, it will be nowhere to be found. Contact the shipping company and give them the tracking number. They will also ask for your name and address. The tracking number is a valid number b...
Hello, can I send 02 different orders (items) in the same package with one tracking number to the same client? does eBay allow it?
Ebay has put my payment on hold for an item I have sold but it is a large item and will be expensive to ship and I honestly don't have the money for shipping without being able to access the payment for the item. What can I do?
I purchased a water distiller for 800.00 which is half the price other sellers are asking. The product is suppose to weigh 63lbs, but UPS says the seller is only requesting 3lb shipping label. The seller wont respond and the seller has NO other trans...
Does anyone else have issues with shipping costs showing west coast shipping prices on a mobile device when you are on the east coast? But when you click on the item, the right shipping cost is listed. I follow several eBay sellers and they have the ...
Can I buy and print USPS Retail Ground or Parcel Post shipping labels on Ebay?When I first started selling, I could. Then late last year, neither were an option. I could select either as the shipping method when creating a listing but, once the item ...
Welcome to the Shipping board! Here you can discuss all things shipping with other members.
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