Shipping

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Buyer opens a Refund case after 60 days ! what should I do ?

A buyer opens a case after 60 days , the purchase was done on January 16-22 , it was shipped on january 17, the estimate delivery date was January 26 , the tracking number shows trucking progress and attempt of deliver , then later shows not one clai...

Resolved! How Does a Buyer Request an Invoice to Combine Shipping?

I have buyers that would like to purchase multiple items from me. I ask them to request an invoice from me but they tell me they are not able to. Is there something that I need to do on my end for them to be able to do so? What are the steps to reque...

Singer fetherweight sewing machine

when I find an item of interest I click on it and it goes to a screen that says no longer available. how do I fix. it does this no matter what I click on.

Combine Shipping charges

Trying to get setup on how to combine shipping on purchases on more than one photo to send them a invoice for there purchase.Can someone help me,thanks.

ebay just deducted label fees from last week?

My 'available funds' was at $200 before lunch, but then it mysteriously jumped down to $130. Turns out they're suddenly charging me for shipping labels purchased last week. Does it normally work this way?

Just how many times will USPS raise their fees?

Not sure what the general consensus is on ebay but how much more will USPS raise their fees and at what rate will you stop using them to ship your massive amounts of items via USPS? They have the most horrible service, slowest, and the laziest delive...

Delivery of product that was stolen from my mailbox before I received product.

Someone please help with options to my query?

Losing sales to ebay glitch?

Hi, I have been putting up several coins for sale with calculated ebay standard envelope. The listings meet the criteria for standard envelope as far as i know. Recently I've had at least 3 customers (NY, LA, IA) message me that they could not comple...

Not updating the shipping

I shipped out a package a couple days ago and it’s been entered into the Usps’s system, everything looks fine as it gives updates on location but it still doesn’t say it’s in transit, it only says it’s been accepted on “…that date”. It arrived in the...

Resolved! After file a claim should I refund to customer first or wait until case close?

Hello, Y'allRecently My customer told me he received damaged package. and I filed a damage claim on UPS.I purchased UPS shipping on Ebay, and added additional liability coverage. Meanwhile waiting email from UPS. should I refund customer first or sho...

With the New USPS Rate Changes, What's the Best Way to Ship Posters?

I've just purchased several cardboard mounted posters, which I'll ship flat and not rolled. Most measure about 24x36. They would only have about .5" thickness with packaging. Looking for suggestions on the least expensive shipping method for these? I...

Ebay international standard to Australia

We have been shipping to Australia since we have opened our store, since they went on lock down, the only way to ship to them is through the Ebay international standard process and it has been working out. Well today I was getting ready to ship an it...

How Do You Change Tracking Number In System?

I had a buyer who asked to cancel an item so I cancelled the label, he then said he wanted it shipped so I printed a new label. Does anyone know how I can use the new tracking number to override the current tracking number that is in the Ebay system.

Resolved! postage/labels

Hello community, my question is..If I choose not to purchase a label, how is the postage applied to package that the buyer paid for?

Shipping segways

Hi anyone is having this issue and does anyone has a solution. I sold a Segway by ninebot ul2272 certified and have been having trouble shipping it do to the battery. Does anyone have any solution?