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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

eBay envelopes

I'm getting a little flak at the post office. A clerk is telling me not to place eBay envelopes in the regular collection box but to instead hand them to him because they are non-machinable. I agree that they are non-machinable and may jam up the sor...

DVD BOXSET AND MEDIA MAIL

Tried searching Google and couldn't find a straight answer. Somebody messaged me and asked to switch my shipping of a listing from Priority Mail to MediaMail for a DVD Box set. I was curious to know if that's allowed at the post office? Never used me...

Why is my RETURN ADDRESS on my SHIPPING LABELS switching?

Ok... For the last few months I have had my return address as follows: AJ S (ajszcz740)my address Last week I had to provide a return label for a return request, I provided my return label and my username from the return address for whatever reason. ...

Why does this keep happening?

Listed item with calculated shipping. Included size and weight. Buyer paid $13. Ebay is charging me $18. This does not happen often, but it only happens with FedEx. Anyone know what's going on? Last two times it happened, ebay CSR said they would ref...

Resolved! Why can I not ship an Autol card or a relic card that sold for under $20 in an ebay envelope?

The option for an auto or relic card that sold for under $20..of even under $10 can not be shipped in ebay envelope. The option is not there and therefore, I must go outside of ebay (like Stamps.com) to ship for under $1.00. I have not figured that o...

Resolved! Hmmm? where did option to add handling charge go?

I listed a new item, and wanted to add my normal handling charge, but could not find it in the shipping section! Is the option to add a handling charge still there? If so, where?

Combined shipping

My customer purchased 2 sets of small plates and 2 sets of large plates. When she paid, eBay combined the orders into one. I can’t ship all in one package, as they would get broken, so how do I create separate labels for the packages. When I click on...

Rebuying postage label

I bought and printed a postage label for an item I sold, but accidentally bought one for a smaller sized parcel. I have voided it but cannot find anywhere to buy another postage label. Can anyone help?

Looking for the best scale for shipping. Looking at UltraShip, 55Lb

Can I deduct original shipping costs from refund?

I charge for shipping and offer 30 day free returns.Can I deduct original shipping costs from refund?

Don't receive my order

Resolved! How do I opt out of Ebay global shipping program as a buyer

Every item I order gets confiscated and the last were earpods, which they considered to be a restricted item (maybe some people are using them for kinky purposes, that's why it's restricted) It's too frustrating and extremely unreliable. Simply offer...

Custom Charges UK to Greece Help

Hi all First time using Ebay, I sold some trainers for around 320 (GBP £), I sent international signed delivery, it got released from customs (via tracking) the buyer has said that the post office is asking (128 GBP £) for customs fees, that seems wa...

Multiple eBay user names- reshipper address

I have multiple eBay user names purchasing the same small dollar item with the same buyer name and a reshipper address. Why are people purchasing a $1 item to go to a reshipper?

Resolved! Does anyone know where to find the map for USPS Region boxes A & B

Can anyone provide information regarding USPS Region boxes? I went to our local Post Office and the clerks had no idea; said they don't even know what region we're in! I keep seeing the cheaper prices for Region boxes when we ship, but I absolutely c...