Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Worst Shipping Provider UPS

Rant-UPS is the worst at handling packages.Do their employees get paid less than USPS and FedEx? Is their work culture toxic or they just do not care? I've also been asked many times by buyers to not ship using UPS. Out of the 9,000 packages shipped ...

Resolved! How about that crypto...hmmm

Ouchy!

Shipping from the United States to Canada-Intelcom Hit or Miss?

I have experienced fractured deliveries from a company called Intelcom.Has anyone else had problems with this company? They say in their messages that they tried to deliver my package and no one was home.I was. This has happened on several occasions ...

With ship tracking, does the buyer NOW only see when Carrier has in possession?

With the new Ship Tracking now shown, does the buyer NOW only see when Carrier has in possession? I haven't purchased anything to look (used to show SHIPPED when label was created)

Resolved! Shipping

When a buyer pays for shipping. Than i noticed a cheaper option. Am i allowed to change it to lower shipping price and keep the extra money?

Sport trading cards

I was told by the seller that I would get a discount on shipping after purchasing 4/5 cards. I purchased 8 cards and received no discount. I tried to get in touch with the seller for a few days with no response. I was charged $37.50 for the shipping ...

tips for shipping vintage computer games?

I have some vintage computer games to try selling. They are the hard diskette kinds. Thinking about how to ship. They do not have cases. In my packing supplies I have bubble mailers, mylar bags, cardboard, rigid mailers for DVDs, empty DVD cases. Any...

Resolved! Charged for 2 shipping labels for one item by ebay and unable to contact any one

Yesterday I shipped a package for an item sold and paid for the day before using a flat rate envelope. I received notice of payout this morning from ebay and it showed 2 different charges for 2 different labels and tracking for both labels however I ...

Crazy customer

Hi I am lost because I have a customer who bought two watches at 6 dollars. They haven’t received them yet (1 week has passed and they are mad because I don’t control mail. I’m not refunding anything that has been shipped on time and not even there y...

Experience shipping with USPS Priority Mail Box 7 (Large Mailing Box, 12 1/4" x 12 1/4" x 8 1/2")?

Does anyone have experience shipping an item sold on eBay using eBay's Label Purchasing platform and an USPS Priority Mail Box 7 (Large Mailing Box, 12 1/4" x 12 1/4" x 8 1/2")? If so, can you advise how to select the correct packaging option on the ...

Creating a Return Label Canada to US

I have a customer in Canada that needs to return something. I am trying to figure out how to create a return label from them (I am in the US). I use Pirate Ship for international shipping but I do not see a way to print a return label from Canada. An...

Buyer returning different item from what was sent.

Had a buyer recently send me an offer to purchase a new item. I sat on the offer for 24 hours before accepting, to which they waited approximately another 24 hours after paying, then another day before I shipped the item. After three days later, I sh...

1 pound package First Class shipping costs

Why is First Class the exact same price for a 1 pound package as Priority Mail? If one is faster, why would anybody choose First Class for a 12-16 oz package? Also the price jumps almost double from a 12oz First Class package to a 16oz First Class pa...

Buyer wasn't in and didn't collect parcel - what happens next?

I'm a seller who sold something to a buyer. According to their tracking information they weren't in when it was delivered and has been since sitting in their sorting office. I told the buyer to go collect it or rearrange delivery. They haven't and it...

Seller Misrepresented Location

Seller's location is listed as Canada, and item listed is in CAD, so I ended up losing a good deal of money from the exchange rate (CAD to USD) and international shipping charges, plus the international transaction fee on my credit card, only to see ...