Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

USPS package keeps looping - gets to Detroit and never gets delivered. Advice please.

I shipped a perfume via USPS parcel select on 8/21 - as of today, 9/12 it has yet to be delivered. It keeps getting to the Detroit Distribution Center but they send it back in my direction (and then my local PO catches it / scans it MISSENT and back ...

More seller control over shipping - how to change eBay from collecting ship fee (keeping it as well)

I had the unfortunate situation where I wasn't aware (sell very little on eBay) that for an item sold eBay now collects, keeps and buys your shipping label for you. What problems does this create? Lack of information about actual ship cost if it's an...

Shipped order was received and payment reverted back to buyer

I wasn't able to enter tracking number to an item I sold on Marketplace. My package had shipped and they returned money back to buyer. I read u could link accounts. Trying to figure out a way to get paid. Marketplace site wouldn't take my tracking nu...

Delivery

Is there a way to verify an item is able to be delivered to location, some trucks don't go down roads due to being too narrow and don't want to buy something and it get returned because it can't be delivered

Resolved! Voiding an Ebay International Standard label

So, eBay defaulted to EISD on purchase where the buyer had selected and paid for USPS Priority ( and yeah, I don't even offer EISD) I realize this after printing--my bad. I to void label and lo and behold here are my options whereas USPS domestic lab...

Why do buyers ask what the shipping is, shouldn't the listing tell them?

I had a guy from out of the country asking if I would ship to his country, which was Argentina. I checked and it wasn't one of the ones the international program banned. Then he replies back what the shipping would be, and I'm like doesn't the listin...

Can you link Marketplace account to Ebay account?

USPS shipping and tracking "misinformation"

I purchased from an eBay vendor and, subsequently, received USPS tracking information that my package had arrived. I went downstairs to my building lobby to find nothing. I contacted the vendor, which suggested I look around in the lobby again, look ...

Printing a new shipping label after voiding a label for an item

I had to void a label due to an error on my part. Now i am trying to print a shipping label for the same package and cannot figure out how to do it. Anyone have a way to do this?

refund for postage

I am new to selling on ebay. I bought postage through the app twice for the same package and was unable to print it. I since took the package to the post office and paid for postage there. Is there anything I can do to get a refund from ebay?

Shipping from Mexico

Hey so i'm pretty new to selling from ebay, I don't know if im doing it correct. I want to sell a funko pop wich is about 6oz and 8x6x6in but i really dont know if im doing the shipping correct, cause the page only show me cities from the USA for dom...

Resolved! buyer opened a request because they didn’t receive their item

Hellobuyer opened a request because they didn’t receive their itemtracking number say it's deliveredWhat can I do in the case I gave the tracking number in the open casethank you

Resolved! Priority Shipping Question

I have been selling on eBay for a while and my question is: Can I use my own boxes (not USPS) to ship Priority Small Flat Rate Box? Also, if item weighs 5 lbs can I use Priority Small Flat Rate Box?I appreciate any additional helpful advice, Thanks i...

Resolved! dumb Q: ship labels on a narrow box 6 x 2 x 2" ?

I feel like this is a dumb question, but has anyone else sold items that were long and narrow, and shipped in small boxes (say 6 x 2 x 2" - L x W x H)? How did you put a USPS ship label on it? You can only shrink labels so far before it becomes absur...

Ebay estimated delivery date and sellers getting lazy….

I buy and sell too and when I sold item, I never pay attention ebay estimate delivery dates…always ship the same day if early enough or the next day and when I shop Amazon, they always seem to ship right away…not all ebay sellers but many whom I boug...