Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

shipping

how would i go about making 2 shipping labels for one large item so i can ship it in 2 packqages

ESUS tracking

I sent a small package through EBay shipping. I have a tracking number with ESUS at the beginning of the numbers. It’s been about a month and now it says it was canceled by seller when I never canceled it. What does that mean?

Can't Print FedEx Shipping Label

First time using FedEx. I followed a link in a message I received from eBay, which said "Save 20% on Final Value Fees if you switch to FedEx or UPS!” “TRY IT NOW!!”. So, I did! It took me to my Seller Hub, Manage Orders Awaiting Shipment. I selected ...

Resolved! Buyer returned damaged item.

I have nowhere to complain. Is it doomed that EBAY is not what I want? Am I doomed to lose? I received a return from a buyer that was replaced instead by a buyer with a bad internal part。 This is definitely not damaged during transportation, this is ...

Can I sell an item and the buyer has to pay for shipping?

I have an items weight but I dont know the box dimensions since its a puffy jacket. Ideally I want to use a prepaid Ebay label with shipping deducted from the sales price. USA buyers only. How do I set this up?

Sellers shady shipping practices...

Ok, so I'm going to try my best to explain thoroughly but to also keep it as brief as I can. I have been looking for a particular item for quite some time and finally found exactly what I was looking for and when I made an offer the seller was willin...

Shipping

Can't choose first class shipping on10 ounces.

Shipping costs

I'm a new seller for a week with no sales, except the scammers sales my first 3 days that were cancelled for non-payment. This second week, I started lowering my listing prices, because shipping costs are so high!For example: $10 Buy It Now with ship...

UPS claim needs Ebay account number.

This question has been asked many times and has never been answered. I have an approved claim number from UPS regarding a lost package. They fully admit they lost the package. When I go to submit my documentation, they want an account number. After s...

Unable to print SCAN forms

Last two days I've used the bulk shipping tool to print my labels as usual. The next step after printing labels would be to generate and print the SCAN form. However yesterday and today it does not give me an option to generate the SCAN form, and tha...

Tracking nr & delivering locally or pick up

How do you go about providing tracking to Ebay if I were to deliver large item locally?

USPS damage claims are insane, is Shipcover any better??

Ok, so what drives me INSANE about trying to file a claim with USPS is that they want the original box , AND the item in it with the original receipt. I don't have it cause I use your service to SHIP IT TO SOMEONE!! Am I really supposed to ask my buy...

How can I delete weight and postage from shipping label?

When I print out a shipping label the weight of package appears as well as postage charge. How can I delete that information from the shipping label?Thank you.

Resolved! Shipping

I switched from Etsy to Ebay a week or two ago and posted an item for sale. It sold that night (which was great) and I packed it and sent it on its way. I was told that I'd receive my money after the buyer received the package. That hasn't happened y...

Scam USPS number tracking from sellers

This morning had a rather long and rather heated discussion with eBay service representatives. Reason: I was trying to Show them why a particular seller is a scammer. He is using a false (For my product purchase) USPS number to imply the item has bee...