Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

shipping address

Hi,

Germany requirement to register with LUCID

Has anyone been notified by eBay (or anyone else) requiring registering with LUCID allowing shipments to Germany?

Resolved! I am new seller, less than a year. I have a buyer that filed a claim that they did not recieve

How do I get Ebay to step in to an item not recieved. Tracking says it was delivered. Do I just refund on my own or how or when do I do this. I was told to wait for Ebay but my time is up tomorrow.

Shipping

Why does it say free 3 day shipping then you make the purchase and now it says you should get it in 6 days. This is happening a lot!

Resolved! Ebay standard shipping envelope

have any sellers used padded envelopes for this service? as long as they are under 0.25" thick they should be good, but I'm not sure whether the post office will look at it and automatically think "package rate"

Applying a Promotional shipping rule

I'd like to set up a promotional shipping rule that applies whenever a listing doesn't already offer free shipping. The rule would give the buyer free shipping when they purchase two or more of any combination of items. I went to https://www.ebay.com...

Standard Envelope "not too rigid"?

I tried using eBay's new standard envelope shipping for 3 postcards. Met all the listed requirements of eBay as to size, value, etc. One of the requirements is "not too rigid". Arrived at the USPS station and the window clerk said the envelope was to...

ebay Standard envelope

I am selling single or small groups of world coins and am trying to used the ebay standard envelope. I list the items with a flat rate shipping with the letter size, but when I go to print a label the standard envelope option is in gray. I have tried...

Shipping via Priority Mail

Hello, and Help Please. I've been wading through pages and pages of information for the past three days and still have no answer. The Post Office seems to have only one Level/Price for Priority Mail. eBay, however, shows Priority Mail #1 and Priority...

International shipping is a joke! To do or not to do?

I used to ship far and wide on ebay. I've shipped to every continent except the poles. I have shipped to countries I have never heard of. Recently, however, I have run into some scams, so I stopped shipping international. Then I read up on ebay inter...

Shipping scam using invalid tracking information

I purchased three items from three different sellers for items that cost around $600 each. I was provided with shipping tracking information from both USPS and FedEx. I never received any of these items even though the tracking information shows they...

Incorrect tracking number or scam?

I feel like I have been recently scammed, not only by a seller, but also by ebay resolution center. Filed a claim for package that I never received. However, the seller provided a tracking number that was not associated with my name and address at al...

Final fees and postage outside of eBay?

Do I understand correctly correctly that you just added the postage my client paid ($60) to my final disposition fee total?? Are you people out of your minds?

BUYER PURCHASED ITEM, THEN ASKED ME TO HOLD THE ITEM TILL MONDAY THE 27TH??

HELLO, SO I HAD A BUYER PURCHASE A ITEM TODAY, THEY SENT MESSAGE TO ME AFTER PAYMENT AND ASKED FOR ME TO HOLD THE ITEM UNTILL MONDAY THE 27TH BECAUSE THEY ARE LEAVING FOR THE WEEKEND, I SHIP SAME DAY OR NEXT DAY, I HAVE 1 DAY HANDLING TIME ON BECAUSE...

Resolved! Shipping materials

I am appalled at the number of sellers who use USPS padded envelopes (brand new) as packing material and not for the shipping itself. No wonder the costs of shipping keep rising. Besides that - it isn’t right/legal to use the materials in this way. D...