Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Ebay standard envelope question

Hi, I have recently shipped some orders using eBay standard envelope. My shipments are still showing as "label created" a day after sending my packages to the post office. If the envelope thickness is 0.5in at some points will it get rejected by USPS...

Shipping via GSP with irregular shaped box

I will need to ship something in a tube(or at least that might be the easiest way) via GSP to UK . Will there be a surcharge for a package 25" x 5" x 5" or does GSP of international standard deliver make that surcharge go away? Btw, it seems the new ...

User avatar by Trailblazer
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  • 8 replies
  • 0 helpful

lost package

I shipped two packages (signature required) to a buyer via UPS. I received one of the packages back and promptly reshipped (no signature required) and the buyer acknowledged receipt. The tracking on the other package states that it was left at a UPS ...

User avatar by Pathfinder
  • 131 Views
  • 5 replies
  • 0 helpful

Wrong weight and hit the shipping button too early

I have a huge problem and I don't know what to do I had someone that ordered some some tattoo tubes from me and I printed off the label but when I got to get the tubes they are heavier than I put on my weight so the light was wrong and accidentally h...

Resolved! shipping

I sold a $15 plus shipping item to a Buyer, used address that he provided. Tracking showed "no such number" and returned it to me. I contacted the buyer twice and no response. How do I handle this situation?Jim

eBay Standard Envelope and "CCG Mixed Card Lots"

I posted about this last week but no one was able to answer. As of 9/10/22 you are still not able to use eSEs with cards posted under the "CCG Mixed Card Lots" category despite it saying this is a valid category. I even had an eBay admin send me a pr...

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Import policy of China Custom, which they won't allow

I have a situation where the buyer from China ordered packages which include some foods and now saying that customs of China are not allowing any packages containing the food, he wants to return the packages. I want to ask who is responsible in this ...

Tracking Numbers for Unsupported Carriers.

My vendor in China sent me a tracking number for CNE aka China Global Express https://www.cne.com/. The tracking number works on https://t.17track.net and most of the all-in-one online shipping trackers. I'm looking for a script or tracking app that ...

Hello two tracking same order

Hello Ebay people so today i receive two order same it the same address delivery but i want to know if i can ship it together so it can reduce shipping on my end and i heard about the combine shipping method but i don't want to use it because my othe...

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