Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Forum Posts

I don’t know if my order has shipped

So I ordered a package on Wednesday 13th, and it is currently the 16th, and it states that all that has happened is the payment. The seller has 100% positive feedback, and has been on eBay since 2004. All the reviews say that their package arrived ex...

Extra Charge on Shipping?

Hi! I was wondering what would happen if, for example, I ship out a shirt and accidentally ship it out saying it weighs 8 oz when it really weighs 10 oz. If I get charged extra, when and how will I know? Will I get an alert on eBay? Any info on this ...

Resolved! Priority Mail Box 7

I haven't been able to stock PM Box 7 in months. The last order I got was in October and every order from November onwards has not been filled. I remember that @fern*wood was having the same issue as me. I placed another order on Jan 13 for this box ...

Can't block Puerto Rico from my listings

Hi all, I'm having trouble with buyers from Puerto Rico being able to buy my products even though I do not ship internationally. I know PR is a US protectorate but because the Ebay standard envelope label can't be used to ship there, I am unable to s...

User avatar by Adventurer
  • 309 Views
  • 7 replies
  • 0 helpful

Shipping

Anybody got a clue watch trying to charge me $24 to ship something that I can put in a priority mail small box for $9 and with no options to do any different yet when I call they say talk to USPS it's not their fault but yeah it's going through eBay ...

User avatar by Explorer
  • 212 Views
  • 6 replies
  • 0 helpful

Shipping Glitch Question

Hoping for some input…I have a small item that was ordered and could not find anywhere, so I purchased another from the company and had it drop shipped. The problem is, I had already printed out an eBay label which shows the tracking number. I upload...

Resolved! tracking number from china

tracking number used for item arrived in aliexpress . its the same tracking number used in ebay item not arrived !!!----same date buying----? fraud ?

User avatar by Explorer
  • 700 Views
  • 1 replies
  • 0 helpful

ESE - Non-Delivery - $20 Insurance - how to claim?

OK, short version, sold a stamp lot for $15 that went ESE. Buyer filed a chargeback, and when I went to the case it said I needed to provide "proof of delivery" to challenge the case, so I had to give the refund. The tracking does not show it deliver...

International shipping requests

I have received a couple messages lately from different International locations inquiring the shipping cost for various items. I use global shipping. I know that the US buyer can see the recommended shipping cost when they view an item. Is this not t...

User avatar by Explorer
  • 85 Views
  • 2 replies
  • 0 helpful

Resolved! New usps surcharges for tubes over 22 inches

Does this mark the end of selling fishing poles? I just spent $25 (I charged $12) to mail a 42 inch vintage rod, 7 oz rod. 2/3 of that cost was a $15 surcharge because it was over 30" in a tube. I wish i had heard something from Ebay before that went...

postage due return??

Buyer sent back a return but just got a slip for USPS saying $10 postage is due? Return was opened using ebay returns page. I dont have a store subscription, can I tell the buyer I'll refund less the postage due? Im very confused.

User avatar by Adventurer
  • 459 Views
  • 11 replies
  • 1 helpful

shipping ups with po box

just sold an item where I had listed 3 choices for shipping. USPS,UPS,Fedex. Customer bought the item, was able to choose UPS even though they have a PO box address. My shipping page shows ups is buyer selected, but ups is grayed out. All fedex is gr...

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