Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

usps scan form

I forgot to print the scan form for usps to pick up packags. Where can I find the form that was not printed.

Seller Address Different from Profile Address

Hi, I had a customer who informed me that the shipping address had a different zip code than what was on their actual profile address. So, they never recevied the items. I received this email after the item is showing as having been delivered. They a...

USPS lost item

On August 18th I dropped off a $350 robot at the post office, they scanned it, got the label on & gave me my receipt....it's now 4 weeks later and the package hasn't been scanned once or delivered to the buyer. This was the first item I've ever sent ...

"It was not possible to generate the label. Ship To name is a required field."

An item I had listed sold recently, so I went to print out the shipping label and send it out like normal, but I received the error message "It was not possible to generate the label. Ship To name is a required field." and the label would not print. ...

Greyhound ending it package express services

Now that greyhound its ending it package express services what are the options left for us to ship larger items at a decent cost.?

Stolen package

I bought an item 2 weeks ago and it says it arrived. I never got it and it keeps giving me a random date but it’s gonna arrive at

Never received item

I need advice please. I purchased an item on Ebay and a tracking number was then provided for shipping. It has been 2 months now and the item has never arrived and the status of the item seems stuck. I didn't report this within the 30 day guarantee w...

Missing Order

I recently placed an order, according to the tracking information it was returned to the sender. But the order doesn't appear when I try to report it

Resolved! Product stuck in NY since 2 weeks

Hey i need help with something. I purchased some liquid ass spray. Everything was good, they delivered the package and stuff but 2 weeks later the package arrived in NY 6 th September and since that time there wasn't an update or something like that....

A question about the side seal on those USPS Priority Mail boxes

Good morning. I've got something of an oddball/overly specific question concerning those USPS Priority Mail boxes (in particular, the Medium Flat Rate box); is that "seam" which runs along the longest side tight enough to resist typical insect intrus...

Return to sender means?

Hi, my package tried to deliver my office last Saturday 17-Sep but it was vacant because no one was on office Saturday. Whenever I have experience like this situation, USPS always deliver once more after several days and I didnt any problem so far. B...

PHONE #

need a phone number to a live person, I've been charged twice for shipping label need refund for the unused label.

Why is a package, destined for Canada, being shipped all over California for 10 days?

I used Ebay Global Shipping 1st class international mail and shipped this package out 10 days ago. It began the journey in San Diego (Southern California), then it jumped around from the City of Industry to Santa Clarita (both LA). Next it went North...

What to Do About Lost USPS Package w/ Signature Confirmation

My son sold an item and it shows it was delivered to buyer. Since it was several hundred dollars he had also added signature confirmation. It was signed for by someone (with only initials), but buyer claims they don't know anyone with those initials ...

Resolved! DO NOT TRUST UPS Online Shipping Calculator

Customer wanted multiple items shipped so asked for an invoice. NP there. These were individual items, not multiples of the same listing.... So I went to the UPS Website, entered the Dims (of course I upsized the Dims to the next highest whole number...