Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Unable to change wrong tracking number for a Global Shipping Customer

Hi fellow sellers- I do not own a scale or printer so I have the USPS weigh all my packages, print the labels, and provide the tracking numbers to me on paper receipts that I then manually enter into the individual sales in my eBay Seller Hub and the...

Refund on shipping

How do I give a refund on shipping when the person paid for 2 items, 2 postage and i combined the shipping for 1 shipping label. The person is due full shipping refund on one item. Thanks.

shipping labels

Several times I wanted to print a media mail shipping label using USPS and could not so I had to go to the post office. The media mail area is grey which means I cannot select it. It is not the size because they are within the size eligibility and th...

Resolved! Shipping charge report

Is there such a report on ebay through which I could see how much of the total sales was the delivery. So I calculated with my hands today that out of $ 1000 sales per month, buyers paid $ 287 for delivery. But I would still like to see somewhere a r...

Has This Happened To You?

Hi folks, I went on a long hiatus from selling and have recently started back. I have a pretty specific routine of offering free USPS Priority Mail and after I ship, I sent the buyer a photo of the receipt with their tracking number. I also put the t...

Buyer returned 2 items to me using duplicate label. One was mine and other is not.

I received a return and refunded the buyer. A few days later I get another package from the same buyer with same exact label/tracking number but it is not my item. I spoke to eBay and they said to return it to the post office. Which I did yesterday a...

eBay Removed Free Shipping Surcharge for AK, Hi, and PR!

For years, I was able to add a shipping surcharge to my Free Shipping listings for shipping to Alaska, Hawaii, and Puerto Rico. Lat month, that option went away. When I inquired, eBay said I would now have to send an invoice after purchase to those B...

Resolved! Puerto Rico Blocked??

Can anyone tell me why Puerto Rico is showing up in my listings as a excluded ship to location? I have always shipped to PR, had a buyer ask why I would not ship to pr and sure enough it is on the excluded list.

Is there a problem shipping to Puerto Rico?

Can someone please explain what just happened? Item number:265750317327 was listed for $400 "buy it now" with "domestic shipping calculated by buyer location" with "no international shipping" and "local pickup offered". My buyer was located in Puerto...

Resolved! Regading Tracking Number??

Dear All, I want To know, When i sell an item, how to give tracking Number Correctly? Thank You,

Mark as shipped

When I hit mark as shipped like I have for 10 years it does not do anything… all my items I mark as shipped stay in need to ship… any idea what the hell is going on??? Ty for any help

HOLD FOR DUTIES PAYMENT

Hi I'm a new buyer in eBay. I bought a computer from San Diego (USA), the seller send it by the USPS service to my country (Chile), I have been tracking the shipping and I noticed that yesterday appeared this message: HOLD FOR DUTIES PAYMENT, but the...

shipping

Can I ship an item to a friend through my ebay?

How do I get the Free Quarterly Shipping Supplies on eBay?

Go to the eBay Seller Hub. https://www.ebay.com/mys/home?CurrentPage=MyeBayAllSelling&ssPageName=STRK:ME:LNLK:MESX&source=GBH Scroll down to Selling Tools. Select Manage Store. Select Subscriber Discounts on the left. https://www.sd.ebay.com/subscrib...

Do no want to offer Combined Shipping

A certain item I sell can not be combined when multiples are purchased. I dont see how to make sure this doesnt happen, I have lost a bit of money because Ebay automatically combines shipping. Please advise