Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

FEDEX OVERCHARGING ALMOST DOUBLE AFTER ITEM SHIPS

I have been a seller since 1999. With USPS doing such a bad job this Christmas and ebay offering huge discounts on fedex, I opted to send some stuff on ebay. What a huge disappointment. Almost every other package has been billed incorrectly. Some ite...

Let's Fix the Claim Process for Standard Envelope

Standard envelope shipping is awesome, except for a couple of things. I propose eBay should make these adjustments:1. Allow me to file a lost mail claim without waiting 30 days. I will refund a customer if their card hasn't arrived within 2-3 weeks, ...

Resolved! How do I file a lost mail claim for Ebay Standard Envelope?

Hi, fairly new TCG seller on Ebay and trying to figure some things out. Started using the "eBay Standard Envelope" delivery option and have sent about 20 cards so far no issue except for one that has not updated tracking in about a week. I am sure th...

I didn’t receive my item yet

Ebay shipping used/No record of purchase/Delivery confirmation?

Anyone ever have this happen to you? Self-explanatory? "It was sent out yesterday. eBay must have a glitch if it didn't notify you. I'm sorry you had to experience this. I am going to have to call them to report this as they do not email me with the ...

Will they raise shipping rates again?

I think last year they raised USPS shipping rates for the holiday season and then briefly lowered them, and then raised them again a short time later. Does anyone know if they are going to do this again?

Issues with Ebay's Global Shipping partner and an item never arriving

Hi, a customer of mine ordered an item, shipping from Indiana to British Columbia. Was sent out on Sept. 6th arrived at Erlanger, KY on Sept. 9. According to tracking, it gets to BC and on the 23rd, it says there's an exception that it requires custo...

Resolved! unable to save tracking number

I have not been able to save tracking information all week.I type in the number & carrier and hit save. The little wheel spins . . . and then just goes away without saving.

QR code on label?

I printed my shipping labels just now.There are two little boxes printing that were not there before.One is next to the customer address.The second is outside the label box.Is this some sort of QR (terminology correct?) code? Was is the purpose for i...

Resolved! delivery

how to check the expected delivery dates?

Shipping charge incorrect

Sold two items. Went to look at items sold. I noticed shipping rate too high. How can i change the shipping cost (lower)

The CANADA shipping option has been removed in this new absolutely terrible listing format.....

With the exception of SOME items, we only use the GSP to ship internationally. For some exceptions we will ship directly to Canada, as internationally we have had the least issues with packages getting there OK. However with this new listing tool, CA...

Resolved! Where is the International tracking number?

In the GSP I would get both the USPS and International tracking numbers when I printed the label.Now with eBays new international shipping I only get the USPS tracking to the HUB. My buyers are asking me to send them the ITN but I don't have one.

USPS voided label refunds with Managed Payments

I am having trouble locating where my refunds for voided shipping via the post office are listed. I use managed payments so the money comes directly out of my available funds, should I see the refunds pop up on there?

Voided shipping labels not refunded

I have one from Sep 5th that is still pending even though the second label I printed shows as delivered. I also have the same thing going on for Oct 4 & Oct 11th. Both have been delievered but have not been refunded. ebay says they have had manu=y co...