eBay

What is up with USPS insurance claims?

The item I shipped arrived broken. I filed a claim online. I provide all the information, including a photo of the broken item in the box, proof of value, and proof that I refunded the buyer. I've done this just a few times in the last 10 years and I...

Seller has an item I want but won't ship to the UK (only US). Is there a US intermediary I can use?

As the title says, a seller has an item I want but won't ship to the UK (only US). Is there a US intermediary I can use? The idea is that the seller will ship to the intermediary's US address and then the intermediary will ship it to my UK address. I...

I shipped a package through USPS, how do I enter shippin detail, Did Not use eBay Ship.

Buyers keep the lot and get refunded both postage and item cost no matter your settings.

The buyer need not use the label and return at all! In all three of my experiences I Never received the item back from the buyer when they issued a return. They simply wait for eBay to step in and return their money and further the postage ( even if ...

Buyer states they didn’t receive the package.

I received a message from a buyer that stated they did not receive the package, even though the tracking shows it was delivered. I sent them the tracking and this is the response I got. “yeah ik but I was on vacation and jus can back and I ask my nei...

Problem with table rate listings on Google showing as "free delivery"

I've received a couple of complaints from buyers about my listings showing as "free delivery", yet I don't have free shipping. I use table rates. On eBay I don't think it's a problem, but when I look at my listings on Google, it does show free delive...

Reminder for new USPS rules in April...

Just another reminder about the new size rules and their fees starting in April. (insert eye roll here)Parcels that exceed one cubic foot (1,728 cubic inches) are charged based on the actual weight or the dimensional weight, whichever is greater (see...

Ship Station problems voiding shipment

Ebay offers only one choice for shipping....Ship Station. I use it for Ebay and also for MarketPlace shipping. Today I produced and paid for a shipping label and realized after printing it out that there was no delivery confirmation on the label. In ...

Shipping

I have almost 250 sales on Ebay, mostly stamps and you know how much those weigh! Almost 25c percent of the time, once a stamp has been purchased and I try to ship it with a Ebay envelope the LOUSY Ebay shipping system NOT WORK. Again, I just sold on...

ebay standard envelopes - recent issues

Has anyone else started to have more issues with ebay standard envelopes? I have been using to ship sports cards for a while. My packaging, weight, etc. all comply and I have never had an issue. I have made no changes to the way I ship them. But late...

Can you reduce the shipping charge?

Im getting so tired of buyers asking me if I can reduce the shipping charges. Even though I have this statement in most of my ads, Im considering putting this photo in with my item photos. (Since we have so many extra photos available to us.). Whad’y...

"Something Went Wrong Unable to Generate Shipping Label" - Anyone Else Having Issues?

Hey everyone, went to send out a couple of items this morning but one item is giving me the message, "Something went wrong and we were not able to generate the label". I've tried on mobile, app, desktop, bulk label tool, even clearing browser cache -...

Can I get an unused shipping charge refunded?

Sold an item that turned out to be defective. Rechargeable batteries won't hold a charge. I refunded the buyer's money including a return shipping charge. Buyer had trouble printing shipping label. I told the buyer to trash/give away the item. The sh...