Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Cannot clear popup message and Custom Text option from Shipping Label form

Okay, this is getting silly. I cannot get through the Shipping label form without these two annoyances: For the past few days now, I've been dealing with this silly popup appearing every single time I go to print a label:Clicking the (X) will only ge...

Resolved! Item says delivered....Buyer says it wasn't

How do you folks go about these possible returns? Tracking says the sports card was delivered to their address and buyer says they never received anything. Buyer says they went to the post office and with a tracking number they are SOL.........ebay s...

Can't purchase postage

Have contacted Ebay multiple times, but anyone else having this issue with not being able to purchase postage. Just spins and then says "We were not able to take the payment."

U.S / Canada Shipping Cost

International shipping costs are outrageous . I shipped a 4 oz item from Niagara NY to Niagara Canada where , from 1 P.O. to the other is perhaps 5 miles and both are 1/2 mile from the border . USPS charged $16 for 3 oz. and there was no import fee ....

Made a sale for $10 and only bidder is complaining about shipping

I just started my re selling business here and not very familiar with different shipping rates, I posted a listing based on another similar item and even though I adjusted packing measurements it came out to $8 something dollars, now this person won ...

International Shipping

I have only been shipping within the U.S. for the last several years but was thinking of branching out. For those of you that ship internationally, do you use Global Shipping, eBay's International Standard, or no program at all? What has worked for y...

Resolved! New Trading Card Shipping Method - Packaging Questions

This was accidently posted in one of the newbie forums by mistake so I'll take a second shot where it belongs. Despite complaints I've read in this forum, I'm willing to give this a trial run. Anybody know where just a couple of the paperboard kind c...

Resolved! Package returned to Sender, but buyer still wants item - How do I charge them for more shipping?

Hello,I did not have luck searching the forums for an answer to this, but here is the situation: I had a customer who ordered an item, but stated that they waited too long to pick it up where it was being held and it was then sent back to me. Unfortu...

Resolved! Item delivered - eBay tracking doesn't update

Hi!There's been a couple of threads with similar issue - I (seller) submitted a tracking number with assigned carrier in customers country - Posti in Finland, Europe. It has not been updated here on eBay since day one and only says "tracking provided...

International Shipping

I’m a first time sell. Fist item shipping from US to Germany. After sending an invoice, am I covered by eBay for payment? If not, I need to hold shipping.

eBay shipping

I sell coins only. With the cost of shipping through us mail so high, I want to use ebay shipping. No matter what I try, I cannot get eBay shipping to come up under shipping options. My listings are in the parameters to use ebay shipping. If I set up...

Resolved! Can' t print labels today, July 20, 2022

Having issues printing labels today. Different problems for each package but nonetheless can't print them. Did get one printed - but did not include receipt. All packages due out today. Anyone else?

Is combined shipping info so hard to find?

It never fails, I get asked at least once a day ,but usually 3-4 times a day "do I combine shipping" which I have set up to combine shipping to one flat rate charge "so each additional item ships free" ...has Ebay made this info really that hard to f...

Resolved! Can't print shipping labels

Things were going smoothly for the first 10-12 orders and now I'm unable to print shipping labels. Payment button is grayed out and at the bottom of the page, "We were unable to load payment options, Please try again later"

Help with shipping

The format has changed and I don't know which one to choose. This is like this on my phone app and my laptop. I usually like to ship Priority Mail either fixed rate or sometimes regular Priority Mail but I have no idea which ones to choose. Is there ...