Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Refunds

I been a victim of scam worth $1400 for eBay cards.

Resolved! Does anybody know what's going on with first class shipping USPS?

Does anybody know what's going on with first class shipping? I heard it might be going up. I keep getting weird refunds or I have to pay more for first class with my postal service. Ebay keeps me posted with click and ship. Is anybody else having the...

USPS parcel post shipping

Anyone know why ebay lets you offer USPS parcel post shipping options, but won't offer the option for a seller to actually purchase and print the label through ebay? Seems a little odd.

Resolved! Unable to revise the size and weight on a listed item

The item still has several days to go and I have now packed up and have actual weight and size. I want to revise it on my listing but when I go to "Revise Listing" the only option on the shipping is to add a second option and not to change the size a...

Looking for "current" information Dec. 2022: Print Ebay labels to Avery Sheets?

Does anyone know if or how to print Ebay shipping labels to Avery 4 or 6 label sheets? I sell many smaller packages and the 2 label sheet is to big and is honestly a waste of money when I can get 4 or 6 labels to a sheet. Also, not a fan of printing ...

local payment

If someone buys my item and they are local and I don't have to ship it, can they simply pick it up from me at my home and I would not need to buy a shipping label. If so, how would ebay know the buyer got the item. I would refund the buyer's cost for...

Minimum 1st Class Package Size

Greetings All, While dropping cards off at the PO I saw a sign that said "minimum" dimension size for 1st Class Package was going to be 6 x 4 x 1/4 inches. Is this a local thing or nationwide?

Buyer didn't receive the item

Hello dear sellersI had a situation where the parcel was not delivered within 60 days. Buyer ask financial institution to open a payment dispute because item not received. According to the tracking, the parcel is in the transit zone, I can’t say exac...

Constant problem

Asking ebay to step in and help with an order that has not arrived, keeps saying there was a hiccup please try again later. This has been happening for 3 days. What is the problem

Post office will not deliver in time

If your shipping stuff through usps for Christmas. Don’t I found out from my neighbor who is the post master for our post office. He saying expect. Your packages to be delayed He says they. Take them from the post office to the sorting facility where...

Resolved! So where do I go from here...FedEx Overcharge

So where do I go from here...FedEx Overcharge.So, I shipped a snowboard a few states away...Buyer paid approx $18....I shipped approx $17....using eBay FedEx calculated shipping.Okay, I know I may be beating a dead horse here....but I just received a...

Is it okay to ship internationally?

(pandemic COVID-19) More counties were once under lock-down, but it's fine now. Can we deliver the package quickly now?

Combined Shipping in Listings

I have not added any shipping preferences in listings for years as I barely use ebay to sell any more. Now I am trying to list items and combine shipping on the listings page but I can't seem to figure it out. I went to my shipping preferences and ch...

Help

How do I contact a human, please? I have sold and posted an item (wiith proof of posting) which is still being described as needing to be dispatched… this is preventing me from advertising similar items… HELP!

Resolved! Small Glitch on Weight of Package on Listing Page

For about the third time my listing page deleted the ounces I typed in and left the pounds of a package. This is not great since I have no handling fees so am paying the fees on the shipping and I was surprised to see that you can have a 5 pound pack...