Shipping

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FedEx and UPS Shipping Updates

UPDATE: We have an important update regarding the UPS Cube Definition update for AHC/LPS packages: the implementation originally scheduled for Monday, August 18, will not go into effect at this time and will be revisited for 2026. Learn more about UP...

Shipcover claims?

So I purchased ship cover insurance on an item shipped to New York. Item was out for delivery but never scanned as delivered. It had signature required on it but was not signed for. The post office deemed it as lost and sent me an email saying so. I ...

Resolved! Cheaper shipping VS Faster shipping

Hey everyone, I am trying to figure out what buyers like better cheaper shipping (Parcel Select) or faster shipping (Priority/Select 3 day).

Connecting Shippo with ebay

I would like to use Shippo USPS rates when shipping to my customers. In Shippo it seemed to be easy in connecting my shippo account to my ebay account. However, in my ebay account I haven't found any options available that would indicate I could use ...

over charged by eBay international shipping service.

I have been selling the same product here on eBay for over 10 years. I ship it in the same box's and usually use U.S.P.S. with little to no problems. recent;y I had a buy from Australia buy an item and request eBay international shipping service. The...

Global Shipping Program

Having trouble with the new page regarding GSP. I turn it on - turns to blue, but then switches back to white. I called Ebay last night and got nowhere (after more than an hour). They promised to call me back today, but I am not sure if that will hap...

Refunded a buyer after a cancel request but I'm getting charged more than I was initially paid

A custom bought something from me that was price at 79.00, the overall cost including taxes($7.41) and shipping($10.11 and paid by buyer) was $96.52. I got paid out to my bank before I shipped anything which was $65.51. The customer soon after reques...

Double charge for shipping

New seller, can someone explain why I would get charged double the shipping the buyer paid?

CONGRATULATIONS, EBAY, ON FIXING THE SHIPPING INFORMATION WHEN LISTING AN ITEM!

I was beyond excited today to see that eBay has done away with the shipping process when listing an item and updated it to a much simpler process that does not cause a seller to have to check and re-check if the system is changing selections!! This w...

Request Total not available on eBay App

I am what you would call a "casual" seller on eBay. Recently I sold 12 items to a buyer who needed to Request Total in order to get a combined shipping cost. Buyer only had access to the eBay app on her phone. The app, I have since discovered, does N...

Tracking issues

Is anybody else extremely unhappy with this unreliable new eBay tracking system?All I ever get is tracking number was provided and then it never updates and the item arrives still without any updates in tracking...Now when I contact sellers to see if...

eBay envelopes

I'm getting a little flak at the post office. A clerk is telling me not to place eBay envelopes in the regular collection box but to instead hand them to him because they are non-machinable. I agree that they are non-machinable and may jam up the sor...

DVD BOXSET AND MEDIA MAIL

Tried searching Google and couldn't find a straight answer. Somebody messaged me and asked to switch my shipping of a listing from Priority Mail to MediaMail for a DVD Box set. I was curious to know if that's allowed at the post office? Never used me...

Why is my RETURN ADDRESS on my SHIPPING LABELS switching?

Ok... For the last few months I have had my return address as follows: AJ S (ajszcz740)my address Last week I had to provide a return label for a return request, I provided my return label and my username from the return address for whatever reason. ...

Why does this keep happening?

Listed item with calculated shipping. Included size and weight. Buyer paid $13. Ebay is charging me $18. This does not happen often, but it only happens with FedEx. Anyone know what's going on? Last two times it happened, ebay CSR said they would ref...

Resolved! Why can I not ship an Autol card or a relic card that sold for under $20 in an ebay envelope?

The option for an auto or relic card that sold for under $20..of even under $10 can not be shipped in ebay envelope. The option is not there and therefore, I must go outside of ebay (like Stamps.com) to ship for under $1.00. I have not figured that o...