Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Broken upon arrival

Hello, I am super new to this ebay selling. I sent 2 items that were received and they arrived broken. Does ebay have any insurance that covers that? Thanks

USPS Shipping Label Barcodes

The Barcodes on my Ebay Shipping labels have started to print outtoo large for the carrier to scan. I have tried switching browsers but that hasonly been a temporary fix. Any help would be appreciated.

USPS returned the purchase to the sender

I bought a video game the seller made the shipment correctly but the USPS returned the purchase to the sender. Today, August 16, the seller received the article that I have to do if he does not answer the message. What do I have to do to get my money...

User avatar by Explorer
  • 365 Views
  • 4 replies
  • 0 helpful

labels switched

Hi everyone! This was my first time shipping or selling anything on Ebay. I printed my labels for 2 items and somehow they 2 boxes were switched and sent to the wrong buyers. One box was 4 oz. and the other box was 5 lbs. so I'm not sure how that cou...

User avatar by Rising Star
  • 277 Views
  • 9 replies
  • 0 helpful

Shipping label

I got a mini fridge with freezer delivered. Found out it was damaged. Wouldn't cool and we smelled fumes like paint. Noticed must be freon leaking. eBay is asking for a picture of the shipping label on the box. Well the box is at the local dump, shre...

Resolved! Cool Poly Mailers to potentially gain feedback.

I was wondering if anyone else buys unique (stylish) poly mailers to put their items in and how that has affected their seller performance or if it seemed to make buyers happier. I buy different and unique/colorful designed poly mailers to use for al...

Why does Ebay consider an item to be shipped when the shipping label is created

Hi everyone, I realize that when I purchase an item and the shipping label has been created the tracking information automatically indicates that the item has been shipped. Some sellers may create the label and let the item sit at their location for ...

User avatar by Adventurer
  • 6826 Views
  • 12 replies
  • 8 helpful
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