Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Filing a claim with USPS: Value Validation

I had a damage claim denied by USPS because I did not file the correct "value validation" with the claim. I used to use the PayPal transaction form and it went through without a problem. Does anyone know what to file with managed paymens?

User avatar by Adventurer
  • 597 Views
  • 7 replies
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USPS packages missing in New Jersey

Anyone else having trouble with USPS packages going missing in New Jersey? I currently have two packages missing. One is Media Mail and has not been scanned in 11 days, it was supposed to be here July 12th. The other is First Class and hasn't been sc...

User avatar by Thrill-Seeker
  • 350 Views
  • 4 replies
  • 0 helpful

Resolved! Seller shipping

Does ebay deduct shipping costs from the seller final sale of an item if you offer free shipping to a buyer? I have separate UPS and FedEx accounts and would ship my item through my account.

Shipping labels bar code error

A few days ago, my labels began printing incorrectly. They're coming out with the bar code lines thick instead of detailed. Like this: I'm using Firefox browser, like I have for many years, and when the print preview comes up, everything looks correc...

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Broken upon arrival

Hello, I am super new to this ebay selling. I sent 2 items that were received and they arrived broken. Does ebay have any insurance that covers that? Thanks

USPS Shipping Label Barcodes

The Barcodes on my Ebay Shipping labels have started to print outtoo large for the carrier to scan. I have tried switching browsers but that hasonly been a temporary fix. Any help would be appreciated.

USPS returned the purchase to the sender

I bought a video game the seller made the shipment correctly but the USPS returned the purchase to the sender. Today, August 16, the seller received the article that I have to do if he does not answer the message. What do I have to do to get my money...

User avatar by Explorer
  • 365 Views
  • 4 replies
  • 0 helpful

labels switched

Hi everyone! This was my first time shipping or selling anything on Ebay. I printed my labels for 2 items and somehow they 2 boxes were switched and sent to the wrong buyers. One box was 4 oz. and the other box was 5 lbs. so I'm not sure how that cou...

User avatar by Rising Star
  • 277 Views
  • 9 replies
  • 0 helpful
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