Shipping

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Tracking Number

Hello, I am hoping someone can help me. how to add a tracking number after marking an item shipped?

Parcel Select 2 DAYS FASTER than Priority?!?

It was pointed out to me that the estimated shipping dates show Parcel Select is 2 DAYS FASTER than Priority Mail. I called eBay to report a technicalerror, and was told that it’s not an error and that “USPS provides the dates”. The girl understand h...

New Packing List

A week or two ago, suddenly a newly designed packing list appeared with greatly enhanced features and choices for a seller to use. It was up for a day or two and then suddenly disappeared and now the only option is the old style packing list. Does an...

Not known at this address / reposting

Hello. I am a casual seller. I have sold some items to gentleman. The package was returned to me as “not known at this address”. The person said that they have moved address but had a Royal Mail redirect set up which obviously hasn’t work. They have ...

Can't purchase bulk postage

I'm not able to buy postage in bulk right now. Regardless of what service I select. The option to "confirm and pay" doesn't do anything. I'm not sure what to do here. I can buy individually but the scan sheets are helpful.

Resolved! What if the delivery got late due to unavoidable postal delay on my first listing?

Im really worried and doubt that the item will receive to the buyer in between the exact time period. If not, what is the best thing to do at first ?

What does Flat Rate Shipping Means

Hi! Does anyone know what’s flat Rate Shipping means?

Buyer claims package not received

Hello everyone!I have a buyer that claims he didn't get his item even though the tracking number says it was delivered and of course he opened a case and now the funds are on hold.He himself checked the tracking number and saw that it was delivered, ...

Resolved! My Package Got Returned to the Sender for no Reason Why??

Hello! I was Tracking on my Package but it got Returned to the Sender from German Post Mail for no Reason. i paid it and it was shipped a couple days ago but now it’s returned to the sender today on May 29th 2022.

Advice needed on shipping screen protectors

Hello all, When selling screen protectors, how does one go about choosing an envelope and stamp as the shipping method? I have purchased screen protectors from other sellers that have been shipped in this manner, and wanted to know how I would go abo...

Shipping CR2025 lithium cells

I'm selling a Fitbit zip (clip-on, requires coin batteries). I have several unopened replacement cell batteries that I want to include in the sale - they are Lithium 3V cells - CR2025. Shipping USPS. Is there a limit on # of new unopened batteries I ...

Resolved! shipping costs

Having a problem on my listings. I want it calculated for the buyer to pay for shipping, yet when I return to my listing or when it sells I have to pay? Anyone have advise ? I want all my listings to be buyer paid shipping costs. What am I doing wron...

Resolved! Item damaged in transport Global Shipping

So this buyer in Singapore bought a laptop from me that was brand new/open-box. Today I get pictures showing a big dent in the corner hinge. They want a refund but they also refuse to test the laptop for functionality.I shipped it through EBay Global...

Why when I revisie my advertisement the options are so limited?

Do I really need to remake my advertisement because when I revise it it doesn't bring me all the options?For example I want to change the shipping to automatically calculated but it doesn't let me.

Calculated Shipping is wrong.

It started 04/27/22 eBay Calculated Shipping calculator is displaying low rates for the buyer and when the seller prints the shipping label the Rate is extremely higher. - Considering that I provide package size and accurate weight I'm having to cove...