Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Resolved! How do you file a claim against Ebay for a refund wrongfully issued?

I sold an item and buyer filed a claim for not received. He later received it and closed the case. Ebay issued a refund after buyer closed the case and they refuse to make it right with me. I can't locate a person to talk to.

Where is my claim check?

I filled out a claims form with UPS regarding a damaged package. I later faxed over a damage form and supporting documents to UPS (Scranton, pa). I later followed up with multiple emails and they told me the check was sent to eBay Inc. Apparently the...

Buyer gave different address - what do I do?

I just sold an item and buyer paid after a day. When they paid they requested I send it to a different address. It is in the same city, but different street. What is the policy? Do I contact seller and tell him he needs to change his address in e-bay...

Ebay Standard Envelope

Ebay should expand our options for shipping with this method. There are far too many lightweight and small items that sellers simply can't afford to ship at this point. I would say to Ebay that money is gathered from every sell and they are losing mo...

ebay standard shipping problems

Hi all:Here's an alert to anyone that uses "ebay standard shipping" for things like collectibles that weigh less than 3 ounces. For the past several weeks ebay has acknowledged there is a problem and that shipping option is not functioning, even if y...

Ebay Standard Envelope Option Not working for Trading Cards

Want to see if anyone else is having this issue or knows a solution. This was my first time selling Pokémon cards so I spoke with Ebay customer service and they provided me with a list of all the categories eligible for the standard envelope. Out of ...

This Rookie Needs Help!

Although I've been a buyer on Ebay since 2001, I am in my first month of selling. Everything has gone pretty good until I tried to use Letter-Track to mail my ACEOs. I had asked for help on this a while back and was finally told by Letter-track that ...

Resolved! Can't Void Ebay International Shipping Label

I have read a previous post about trying to void an Ebay International Shipping Lable. I had no success. The Message Board Ebayer said that if the label isn't used the money will come back into my Paypal account. However when I clicked on the trackin...

Resolved! Shipping to Alaska

I shipped package parcel post to Alaska. Package is in Alaska since August 21. Delivery is scheduled for Septemeber 3. Can someone tell me why is this taking so long to get package delivered in Alaska?is it just thatpost office service is that bad an...

Shipping an oversize item

Hi there!Need help and advice! I have an oversize straw hat (and I mean OVERSIZE!) to ship. Can I fold this thing without damaging it? The brim is 25 inches around, very large.Thanks for the help!

Void label after item was intercepted from post office

I had a buyer who asked to cancel order after I dropped it off at post office. He stated wrong address. I jumped in car and went to post office to see if I can get it back. I did. Clerk scanned package and gave me receipt with “reversed” on it. Onlin...

Resolved! How to get Ebay to stop charging my paypal for shipping.

I, like so many, was "persuaded" to change to managed payments and my bank account to receive payments for the items I sell. I tried changing my payment method for eBay purchases to my bank account as well, and for some reason that would never reflec...

Canceled shipping label, how do I buy a new one?

I bought a shipping label through ebay and realized I had the wrong weight. I canceled the label, now how do I buy another label? There are no options to purchase a new label? Thanks

Standard Letter Size Postage Options

Unfortunately eBay has very few options for items that don't need over $3.50 postage....in my case nipple stickers. My understanding is coins, stamps, collectable sports cards, etc. only. WHEN are they going to allow other items that are very thin an...

my package never made and it still says in transit?

i sent and expensive package to a buyer and it is way late, i tracked the package and it still says late, in transit? but my buyer wants a refund what do i do? how do i know its not some type of scam?